Jonathan was great
Jonathan was great. Quick. Easy call to confirm service.
By Dani
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 713 reviews with 5 stars · Clear filters
Jonathan was great. Quick. Easy call to confirm service.
By Dani
First of all the rep Gilbert was a pleasure to work with as well as thr convenience of changing information on my account and being able to make an early payment with a small convenience fee. Over all I am very pleased to be able to work with this company for my dental needs, which I never was given this solution before. Thank you
By Lisa M.
Good customer service
By Kevin B.
Mr.Bryan was awesome we got disconnected and he called me back immediately and we were able to both come up with a payment plan
By Tammy Calhoun C.
Jonathan did a great job!
By Janet J.
I was confused about interests and thinking I wasn't making the full payments I made and Fernando did a great job explaining the payment method I'm using and helping me understand the interest was saving up to pay off the rest of my bill when I pay the certain amount needed by the end of next year and it's not paying the company like a loan company would take the interest.
By Elijah M.
Gaby was able to answer my questions. You guys helped me when it was an emergency
By Patricia A.
My experience was really good my agent was Raul he was so respectful, nice, exelent costumer service he explained to me everything really well.
By Roci M.