Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 713 reviews with 5 stars · Clear filters
The customer service worker was very helpful when I was having difficulty getting my login to work properly. Juan also answered all my questions about the account payment options and anny concerns I was having. Finally, he even assisted me in making the first payment over the phone to start the process. Thank you so much Juan, for your patience and support!
By Tina M.
Raul was great and helpful
By scott
Un muy buen servicio al cliente.con
By Gisell S.
Leo made everything easy for me. Thank you for helping me on my payment adjustments
By Esteban X.
Raul was very helpful respectful this is my third time I speak to him different occasion he is amazing. His customer service is very polite.
By Audaly D.
Raul was patient and kind, explained everything well and had great customer service.
By Kk
Raul was hospitable and took care of all my concerns in a timely and polite manner.
By Daniella P.
Me gusto,rapido,facil,Felicito a sr Leo por hacerlo con profesionalidad. Gracias.
By Guillermina M.
