Melvin was a great help today
Melvin was a great help today. I was trying to pay off my balance and was unable on the website. He pulled my account up verified my information and completed my request.
By Dorothy P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 713 reviews with 5 stars · Clear filters
Melvin was a great help today. I was trying to pay off my balance and was unable on the website. He pulled my account up verified my information and completed my request.
By Dorothy P.
Very well done! Great help and great ifnromation. Cristian L was awesome
By Delton W.
Great customer service provided by David M.
By Bekah Izell H.
Great job helping me
By Eermina R.
I really appreciated the call. This gentleman was extremely knowledgeable and helpful in making corrections. Thank you, Leo for being professional & courteous!
By Jessie S.
leo es amable
By Kenneth R.
Walter made it so easy to make my payment. He clearly explained everything that I asked of him regarding my account. I had questions and he went above and beyond to answer them all. He also helped me set my acount up online! 10/10 for me!!!😁
By Angie W.
Dany was very helpful regarding my account and making a payment for me. Efficient and communicated everything very well. Thank you.
By C M.