Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,245 reviews
GoGoMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 111 reviews with 3 stars · Clear filters
Capsules seem to get stuck in throat unless you drink the required ounces of water in large swallows. One week and no weight loss yet.
By Sharyn M.
Response from GoGoMeds· May 23, 2022
Dear Sharyn, Hopefully you see positive results like many other customers. Thanks Ron RPh
It took a week from the time my doctor submitted the prescription electronically for it to become available for me. I have never had the process take more than a few hours. Once it was available I received the medication in just a few days.
By Susan M.
Response from GoGoMeds· May 23, 2022
Dear Susan, If there is a question, it causes a delay. Now that we have everything on file, you should see refills in a more efficient manner and quicker. Thanks Ron RPh
I’ve ordered multiple times from gogo meds when re-ordering and continual prescription everything goes as planned. However, if ordering a new prescription it takes weeks. I placed an order two weeks ago my doctor still hasn’t received the request.
By Angelbaby
Response from GoGoMeds· May 15, 2022
Dear Krista, We will check your order but you can ask the physician to send us the script electronically. We ask also, but they always respond quicker to you as their patient. It’s true, the toughest part of the process is usually receiving the prescription, but once we do, we can act quickly. Thanks Ron RPh
I'm excited that these meds are completely free but there was a long delay from ordering to receiving them. Given my son has meds that he must take every day, we're unsure whether we can rely on this service to deliver the meds when we need them. They told us they are working out their kinks in being so busy. We'll keep using this service to see if timing improves but we have to have backup in case they are delayed.
By Cynthia D.
Response from GoGoMeds· May 15, 2022
Dear Cynthia, Feel free to call us if you have any questions on refills. Now that we have all your information, hopefully there will be no delays. Ron RPh
The GOGOMEDS website is good to use but i was confused by some of the choices .The website had a phone number which i did use to cal and get clearification ..sometimes its better to speak to a person. ! Thanks for having that option -- The pills are almost TOO BIG for me to swallow - if i could make a suggestion to make a half sized capsule for those of us that do have problems with large pills ...i almost choke daily .
By JUDITH F.
Response from GoGoMeds· May 14, 2022
Dear Judith, Unfortunately once manufacturers get FDA approval, the tablet size is rarely changed. There is an effort to make tablets as small as possible but with some medication, a large tablet/capsule is required as is the case with your medication. Thanks Ron RPh
My doctor chose this site. The prescription I got was 20% off at the originator site for it. Otherwise, service and shipment time was good.
By Valerie A.
Response from GoGoMeds· May 14, 2022
Dear Valerie, I’m glad your physician likes our site and service. We will give you and his/her patients great service so you keep using Gogomeds. Ron RPh
It seems like ever time my order is due to be refilled, I need to call to get my order shipped. I was under the impression that refills would be automatic. Recently my doctor sent in an updated RX and it was received by you, and yet not filled. You were just sitting on it until called to find out what was taking so long. Once I called, the order was shipped within 24 hours. On the other hand, my experience with your customer service staff has been fine. They are polite and helpful.
By TG
Response from GoGoMeds· Apr 29, 2022
Dear Toni, It seems there may be an issue with auto refill for your prescriptions. We will check that out. Thanks Ron RPh
It took a while for my order to be processed and shipped.
By Michael W.
Response from GoGoMeds· Apr 29, 2022
Dear Michael, When there is follow up with the physician, it delays the process. Now that we have everything in place, new orders or refills should process quickly. Thanks Ron RPh
