Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,245 reviews
GoGoMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 167 reviews with 4 stars · Clear filters
I love receiving my meds in the mail saving me precious time.
By Andre P.
Response from GoGoMeds· Jul 11, 2020
Dear Andre, We have now added that service - we provide a text that we have called your doctor for a refill okay and you need to also. The doctor almost always responds quicker to you than to us but we tag team to get the job done! Thanks Ron RPh
order processing a little slow
By James F.
Response from GoGoMeds· Jun 11, 2020
Dear James, The processing is usually dependent on obtaining a clean prescription from the physician. After we have that, we typically get the medication out the door in 24-48 hours. We work on our processes almost daily to be within the 24 hour time frame, so thanks for your feedback. We are improving all the time even as we experience tremendous growth. Thanks Ron RPh
The one thing missing was a confirmation of the charge for my order. Otherwise, the service was great.
By Jolene W.
Response from GoGoMeds· Jun 8, 2020
Dear Jolene, After following up with customer service, we do show the “Order Charged” email went out on 3/27. That’s the same day a separate email went out for “Order Shipped” so you may have thought they were duplicates. If you have any questions, please call our customer service team. Thanks Ron RPh
Delivery time from date of order to delivery could have been a little quicker but overall I am pleased with this company.
By Stephen M.
Response from GoGoMeds· Jul 12, 2020
Dear Stephen, Thank you for the nice review. We make improvements monthly if not weekly to speed communication with the doctor and speed delivery. Thanks for using our pharmacy. Ron RPh
You need an online option for ordering refills and tracking.
By Stephen H.
Response from GoGoMeds· Jun 5, 2020
Dear Stephen, Thank you for the nice review! We have the option you are suggesting activated with email and text notices. We will check with the IT team and see what we can upgrade on the profile side to give you more options. Our expertise as a technology company can improve the process almost daily. Thanks for the advice. Thanks for using GoGoMeds. Ron RPh
I've tried to request mail order before with another provider and somehow never received any meds. The process with GoGoMeds was easy, and I have received my first 3 month supply.
By TStewart
Response from GoGoMeds· May 26, 2020
Dear Stewart, Thank you for the nice review. I hope this is the first 3 month supply for many months and years to come! Thank you for using Gogomeds. Ron RPh
I had a little trouble transferring my prescriptions over but after I got the right person on the phone she took care of it for me.
By Angela W.
Response from GoGoMeds· Apr 25, 2020
Dear Angela, Thank you for the great review! We are growing fast to give you better service and pricing every day. Typically, the only delay is obtaining the prescription. Once we have that, our great team is off to the races to get you the medication as quickly and efficiently as possible. Thanks for using Gogomeds. Ron RPh
When an Rx needs to be refilled and you need a new Rx from a doctor, an email should be sent to the consumer to advise. Not everyone is well enough to do it themselves.
By Susan
Response from GoGoMeds· Apr 25, 2020
Dear Susan, Thank you for the great review! We are growing fast to give you better service and pricing every day. We are set up to send you the email for the new prescription reminder, let us know what you think. Thanks for using Gogomeds. Ron RPh
