Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,245 reviews
GoGoMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 111 reviews with 3 stars · Clear filters
Have not been on this yet long enough to tell how it is doing.
By Deborah S.
Response from GoGoMeds· May 10, 2019
Dear Deborah, We hope the medication your physician prescribed works as expected and you use our internet pharmacy long term to access great pricing. Thanks, Hai PharmD
Medicine and delivery are top notch. 3 stars is due to the disrespect and rudeness of the customer service representative on telephone.
By Karen G.
Response from GoGoMeds· Apr 30, 2019
Dear Karen, We will make the necessary corrections from a customer service standpoint. Thank you for letting us know. Thanks Ron RPh
I called in to refill .my meds and they were not open yet and i left message. Instead of calling me back to make sure it was me and ok to charge my card they just put it through. I dont appreciate it.
By Lynn E.
Response from GoGoMeds· Mar 22, 2019
Dear Lynn, 3/21 2pm Thank you for taking my call. As we discussed, the customer service representative must have made a mistake and interpreted your message asking for a refill as authorization without realizing you desired a call back. Sorry for that misunderstanding. We will remove all credit card data regarding the auto refill function as you have requested. Thank you for using our service and allowing me to explain the error. Thank you, Ron RPh Dear Lynn, 3/22 11am After discussing this further with our team, our customer service rep remembered talking with you to confirm the order and confirm credit card payment. I think you may not have remembered the call because after giving you the information, you gave the phone to a friend or family member that gave us authorization on the correct card and she was asking you in the background. Thank you for taking my call today to explain that, but you needed to leave before my offer to provide a recording of the call. If you want that recording, just let us know. Thanks Ron RPh
Shipping is very slow.
By Howard K.
Good idea for easy prescription purchases and renewals, but they've got a lot of work to do to make it a smoother process. And GoGoMeds doesn't carry many of the popular generic options for pills such as Ambien.
By William S.
The concept of GoGo Meds is great but can they deliver a reassuring experience. So far no. I placed the order. Received an email saying GoGo had my order and needed to send the original script in. I did. So far a good experience. However, That was a week ago and I have not seen my filled prescription and have not heard anything. I do not know any shipping details. Did it get lost, not filled whatever. Certainly not an Amazon experience.
By Jay C.
Response from GoGoMeds· Jan 31, 2018
Jay, Thank you for your feedback. I am looking into your order to see what the status is and will contact you directly. Usually this means there was some error in receiving the prescription if there is a hold. I will find out for you and be in touch!
AFTER ORDERING THE MEDICATION I CALLED AND LEARNED THAT IT WAS NOT IN STOCK. SO I WAS TOLD THAT I WOULD GET A RE- FUND. IF I DO NOT RECEIVE THE REFUND, I WILL BE CALLING AGAIN, WHY WAS I CHARGED FOR A MEDICATION ON BACK ORDER?
By Denise St O.
Response from GoGoMeds· Jan 24, 2018
Hi Denise, Thank you for your feedback. Unfortunately when a medication is on a national backorder, like yours, we often don't find out until it is ordered. We are trying to make this process very simple for everyone, doing so we do not charge credit cards until the prescription has been received and order has been filled, although the site may have indicated that your order was complete your card should not have been charged. I will follow up with you directly to insure we can correct this issue for you!
