Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,245 reviews
GoGoMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 167 reviews with 4 stars · Clear filters
My medicine arrived quickly, and completely.
By Catherine
Response from GoGoMeds· Dec 24, 2021
Dear Catherine, Thanks for the great review! We like to be as efficient or better than a local pharmacy. Maybe we can be America’s Local Pharmacy? :) Thanks for using us. Ron RPh
Quick service and prompt delivery. Thank you
By hearlouis
Response from GoGoMeds· Oct 31, 2021
Dear Hearlouis, Thank you for the great review! Ron RPh
Using FedEx to send medications that require a signature is HORRIBLE! This is a problem because FedEX will only try to deliver 3 times and after the 3rd time the item is returned to the company! You have to pay extra with FedEx to have it deliver at a specific time! For people who work this is extremally hard and an extrem inconvenience! PLEASE DO NOT USE FEDEX!
By Brandi G.
Response from GoGoMeds· Oct 6, 2021
Dear Brandi, There are times when signature on delivery is required. Thanks for the advice, we will explore alternatives to make the process as easy as possible. Thanks Ron RPh
Good when it works. Latency from order to shipping is a bit much. A bit disorganized. Had to follow up multiple times. Other than that, pleased.
By Valued C.
Response from GoGoMeds· Sep 11, 2021
Dear VC, It can be tough in the beginning, our typical bottleneck is obtaining the first prescription. After that, the process is usually easy. Thanks for hanging in while we worked out all the issues. Ron RPh
The follow up was excellent, I had not changed my billing address info so the payment didn't go through. They called and then followed up with me again when the order was completed. Very satisfied with the service they provide.
By MaryS
Response from GoGoMeds· Aug 9, 2021
Dear Mary, Thanks for the great review! The customer service team works to make the process as easy as possible. Thanks Ron RPh
Very great Service, but I do not like your new phone service, it was a lot better when you could talk to a live person, so you knew you got my refill request instead of sitting around waiting 24-36 hours for a email, and also the new bottles/labels are not made for someone like my husband with visual impairments
By Kelly W.
Response from GoGoMeds· Jun 29, 2021
Dear Kelly, Thank you for the nice comment on very great service. As we have grown, the phone system has changed but hopefully you find even quicker more efficient service. Thanks Ron RPh
Great prices but SLOW shipping.
By Elvis J.
Response from GoGoMeds· Jun 13, 2021
Dear Elvis, There are times where our free USPS shipping is slow but usually the package arrives in 3-10 days. We offer expedited shipping but there is an up charge for that. Thanks Ron RPh
The correct Rx was delivered with professional labeling, packaging, and info at a very good price. I was contacted by phone as a matter of verification just prior to shipment. This interaction was professional, courteous, and easy to understand. On the negative side, navigating for available Rx meds on the website was somewhat awkward. It was difficult to determine what was actually available. My main issue was time to complete the order. It took 24 days. I placed the order on 4/23/21 and received the Rx on 5/17/21. I was never contacted regarding a delay, nor did I receive an update on expected delivery time. This was not a problem for me in this particular case, but it could be unacceptable for a lot of prescriptions. ADDENDUM: I was contacted by GoGoMeds on 5/28/21 and they explained the nature of the delay to my satisfaction. If this had been an urgent prescription, I could have contacted them by phone to expedite the process. I plan to use them again in the future.
By Timothy M.
Response from GoGoMeds· Jun 3, 2021
Dear Timothy, Thank you for working with our customer service team to solve the issue. Thanks Ron RPh
