Just don't waste your time!
Just don't waste your time. I was all excited about ordering the bra and trying it out. I ordered and about a week later reached out for the status on my order. They got right back to me with the info. Fast forward about a month later the package was marked delivered but there was no package. I have reached out multiple times and nothing. No one has responded about the missing package. At this point I don't even want to try the bra I just want my money back. I am a loyal customer and will purchase from one company every time I need something. How does any company expect to have and/or keep returning customers like this? UPDATE: I did receive a response which a question I answered and since then haven't heard back. I emailed in the same thread asking for a refund at this point because we aren't getting anywhere and crickets. The communication is horrible with Chumbo and so is the service as a whole. It's so easy to make customers happy but just as easy to upset them. I made a purchase, do not have my product and I am now being ignored.
By Jacobi E.
Response from GoChumbo· Jun 13, 2022
Hi Jacobi, we’re sorry to hear about your experience. Our team will definitely be able to assist. Please email [email protected] with your order details so we can assist better. We’ll be on a lookout for your email.