Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
31 reviews
ClaroSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet Claro—the at-home smoothing routine built for real results. We make the Claro Cupper: gliding cupping + gentle red-light you can use in minutes a day to visibly reduce the look of cellulite—no salon, no guesswork. Born in the Netherlands and developed with medical experts, our approach is grounded in research and real-world use (7,000+ units sold; used in clinics worldwide). Inside the Anti-Cellulite Bundle you get the device, interchangeable cups, our cupping oil, and a step-by-step plan with clear videos—so you can start fast and see progress. Track your order easily, and reach real humans when you need help. Love your routine, love your skin.
Claro (go-claro.com) has 31 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
Showing 30 reviews with 1 star · Clear filters
Terrible company - Cupper stopped working after one use, said they would replace, it’s been over a month and still nothing! It’s cheap and nasty, same with the oils they provide - spelling mistakes written all of the boxes obviously cheap crap made in China - DO NOT WASTE YOUR MONEY!!! 😡😡😡
By Outside I.
Trustpilot reviews Thanks for your review! Claro logo Claro Your review is pending.Read more Mario Carranza Bolaños 5 reviews GT Rated 1 out of 5 stars ESTAFADORES Compré un paquetico con un valor de 115 quetzales todo incluido que incluía navegación servicio de llamadas nacionales e internacionales sin embargo no me permitió sacar ninguna llamada y al llamar a servicio al cliente me indicaron que los minutos a otras empresas ya estaban consumidos y ni siquiera pude sacar una llamada y que solo podía sacar llamadas a otros teléfonos claro les presenté los recibos que indicaban que estaba todo incluido y ellos me indicaron que solo había comprado un paquete de internet y sin embargo recibo decía todo incluido llamadas a USA y nacionales hoy me comuniqué al servicio al cliente y me dijeron lo mismo me hicieron esperar casi 25 minutos y solo me dijeron de qué tenía que recargar por aparte para otras llamadas son unos ladrones no aconsejo que compren paquetigos es una estafa
By Mario Carranza B.
My device won't work. I can't get anyone to answer calls and emails to send back. Scam. I hate I spent money on this.
By Lucy
Lots and lots emails come when you sign up for the product. Like telehealth with a specialist. But I’m a healthcare professional & I KNOW you can’t actually get rid of the connective tissue strands that cause cellulite to occur. I NEVER ordered this! For 3 days I’ve sent requests to return the product. Claro has a 15day return policy. So far no one has responded.
By Rachel P.
I watched all the instruction videos, read everything that I could read but the glider cup has zero suction. No matter what I do, zero. The regular cup on the other hand at the lowest level has so much suction I could not slide it, and it bruised my leg. I asked to return it, and they have ghosted me completely, so here I am warning others. I cannot use this, and I want to return it.
By Karen M.
I ordered this weeks ago and still have not received it. I called and emailed. When I sent a second email asking to cancel my order, I got a tracking number from China. That was several weeks ago and I have yet to receive the product. Another scam at worst, at best a cheap useless product from China
By KK
