GNCReviews of gnc.com

I which I could give zero stars my husband frequently went to GNC his last purchase was at the store off 86th and Michigan in Oct then in December he received an alert On his phone of a charge on his charge card from GNC he had not purchased anything so he called his credit card and told them he did not make a purchase they promptly removed it however today he received a call from our credit card company that they would be adding the charge back as GNC disputed it being removed so in talking with her she stayed on the phone called their customer service the first person was nice explained the situation to him he canceled the auto shipment said it was probably put on in error someone hit the wrong button made it a recurring but he would have to send to another department to make this short spoke with them they refused to give us the credit and they sent the product to an address we have not lived at for over a year and a half so did not sign up for a recurring did not receive the product but they still expect us to pay for it and did not offer to resend the shipment. The customer service is horrible and they have now lost another customer no wonder they are closing multiple stores they need to. GNC is garbage buy your products else where with someone who is honest

I wish there was zero stars. I'll give my 1 star to the polite employee. I received a gnc gift card last Christmas. I wanted to spend it but after a half hour of automated crap on the phone, navigating their website for another 20 minutes, it was impossible to get a balance check. I came to a store front where they tell me they don't use gift cards. Their register cannot recognize my card. So basically money given to gnc and no product in return. That is just awful. It is at least $30 donated to a this bull***t store.

Ordered online from them on October 3rd and it was supposed to arrive within two weeks max. I never received my order. I contacted customer support they said my replacement should be shipped to me within 3-5 days. It's been 8 days and NOTHING. What a joke. I contacted customer service twice btw.

I understand this company is trying to stay afloat amidst all the lawsuits and questionable products they sold in the past, but everytime i walk in ANY GNC, i am always harassed to BUY BUY BUY. can i not look around first?? Im done shopping with GNC, at least the Vitamin Shoppe knows better to not harass patrons and customers EVERY SINGLE TIME!!

I went to a GNC store in San Jose on Cottle road for the first time horrible service the young man didn’t greet me. He was closed till 4:50pm. It was 4:45pm on 8/24 I decided to wait. I couldn’t find a product offered no assistance. I will not be going back to that location.

I purchased Pro Performance AMP Amplified Gold Whey 100% Protein Vanilla Ice Cream Flavor (891g) from a GNC store in Robinson Bacolod. It was on sale for 1,700 PHP (32 USD) from its 3,300 PHP original retail price because, as the saleslady explained, it was a new product the company is promoting. When I opened it at home, my wife and I were bothered by a foul smell that came out of the container and a rotten milk/egg like smell filled the house. At first, we thought that the smell was strong because the product was new and we just opened the sealed container. The following day we prepared two servings after our workout at the gym, although the smell was still strong compared to other whey protein products we previously consumed. As soon we drank it, we felt uncomfortable and both the smell and the taste were nauseating and made us feel rather sick in the stomach. We questioned if this how the product is supposed to taste or it is perhaps damaged. The next day I decided to try it again—my wife didn’t have the stomach for it anymore. I prepared a serving with a colder water this time and the result was the same, nausea and feeling of disgust. We brought the container back to GNC Robinson and explained our concern. We asked to exchange it with another flavor or product that is less strong in taste and smell and more tolerable to consume. I also brought the plastic shaker I used for preparing the drink, which I already washed twice. I opened the cover of the shaker and had two staff smell it. They agreed that it was, as we described, disgusting! The foul smell had also filled up the store upon opening the container. After a long wait at the store for the management in Manila to receive our complaint and make their decision, we were asked to wait for a day before we receive the reply. We left the product with the store manager for testing as she requested and left. The following day, I received a text message from the manager saying: “Good afternoon, Sir. Sorry to tell you that we cannot give a replacement of your whey protein upon the decision of our head office. Thank you for your kind understanding.” I replied thanking her for the updates and informing her that they can keep the container. We were disappointed and opted not to bring such nauseating and malodorous product back home, and to let the store deal with disposing it rather than us. After all, we lost the money we paid and the time we spent going back and forth to the store and waiting for managerial decisions. For the past many years, we have enjoyed the quality, taste and benefits of pure protein shakes from different companies and at lower cost. We learned a valued lesson: To shop somewhere else and to not fall again for GNC’s persuasive sales schemes.

When you walk into a store.... and are COMPLETELY ignored by the man working there chatting on the phone in indian..... talking to all ALLLLL of the (ps English speaking indian customers) in indian.... and you are standing there feeling uncomfortable and out of place after 7 min STRAIGHT of not even knowing what is being said in the store. U ask about a product, he barely looks your way and says no they dont have it, and continues to tend to the other clients in indian giving preferential treatment without offering another brand of the product. So? You leave. And you go to healthy planet where although many of the workers are diverse.... they greet you and speak to each other and others know English unless otherwise required by a non English speaking customer. What a joke. Never going to GNC brampton again

134 Fulton street The manager Riggz bombards you once you walk im , forces and persuades you to pay for a 40$ membership , He lies qbout the products , hes very disrespectful and mean , he picks and chooses his customers, i come in alot to buy drinks and he has me waiting while hes trying to persuade a tourist to spend 1000$ and buy a memebership. Im sick and tired of him, He stays on his phone && hes very unprofessional. The store has no music , dust everywhere , floors are dirty , and he has the nerve