Do NOT fall for their lies!!!! CUSTOMERS BEWARE!!!!!
Horrible customer service and fulfillment. Placed an order on March 8, 2020 where Glowyy GUARANTEED items were in stock and would arrive in 3-5 business days. Contacted Lea at Glowyy on March 25, 2020 because I hadn't received my items. She assured me that it would ship that week as they were sending out 5,000 orders that week and mine was one of them. Later that day, I received a tracking number for my shipment. I've checked the tracking number every day since and it STILL says "Your package is on its way to a USPS facility. Sign up to get updates, and we'll send you a delivery date and time when available." Today is April 2, 2020 and my items still haven’t shipped nor have I received a call. I've left two more voicemails, March 30 and April 1, and STILL haven't heard back. Now, I'm going to reach out to my credit card company and file FRAUD against this company. BEWARE!!!! They make promises they cannot keep, multiple times!!!! Poor business! Go elsewhere for your shopping needs. Update: It’s now April 17, 2020 and I STILL HAVE NOT RECEIVED MY ORDER nor have I heard from customer service yet. Update 2: Received the product on April 20; over a month after ordering it. We ordered the unscented sanitizer and IT STINKS to high heavens. Smells like rotten vitamins. I added essential oil to it in hopes it'll change the smell and it still makes us want to gag.
By Mandy S.