GLOBAL EYEGLASSESReviews of globaleyeglasses.com

Achat déplorable, remis de livraison extrême ment long, Lunettes qui tombent de la tête. Aucune réponse après plusieurs mails et donc aucun suivi après commande. Site à éviter.

Worst experience ever. I sent my frames in to be re-lensed, took forever to finally get my glasses back only to have them be wrong, followed all the directions to RMA the purchase but have not received back after almost 3 months , numerous emails go unanswered , nothing from these thief's, I have to go through credit card company to get my money back and will be out my expensive frames . Absolutely horrible company. Stay away if you value your money and time!!!

cong ty rat tot

Beware, I sent them 2 eyeglasses for new lenses 6 weeks ago and still have not received them, They no longer provide phone support and promise to respond within 24 hrs to messages or emails, but it's been over 3 days with multiple emails and messages that have gone unanswered. The only email response I received 2 wks ago promised delivery last week. Also note that the tracking number still shows as pending receipt and they sent me emails saying my order was complete 2 weeks ago despite admitting that nothing was shipped. As of 5/4/17, no glasses, no responses from customer service and I see horrible reviews for just these issues on other review sites. Update, the glasses arrived on 5/10, 1 of pair is defective-polarized coating doesn't cover entire lens, I ended up getting an appearance allowance vs. waiting for them to send back to China for a redo. I won't ever use these folks again.

Order took 5 weeks to arrive, I sent 3 emails asking for an update and was given the same response: "ma'am our orders require 10-14 days to process after verification, we will send you a tracking number when the glasses have finished"... these emails were sent on day 11, day 17 and day 22 after verification. Paid for "expidited shipping" which was $19.99 for one pair that we needed ASAP but did regular shipping for the second pair. They both arrived on the same day and I was never sent a tracking number or email notification that they had been sent. Will not be ordering from them again, terrible experience.

I ordered a pair of brown sunglasses from Global eyeglasses in July 2016, and since then I have been sent the incorrect order TWICE! I have now returned yet another pair of glasses as I await Global Eyeglasses to fix their second error. It has been two months since my initial order. Customer service has been terrible and is only conducted via email.

This company is a joke, I ordered two pairs of glasses and they told me the both broke during fitting, then told me to order another pair, then one pair never were sent.(I got one pair) then they told me to pick another pair, again which I and I'm still waiting for them, it was July 29th!! I've sent countless emails and because they have no phone i cannot call them. They have stole my money and I could not be more angry. Honestly they would get 0 stars from me.

after being told they dont ship your order until the company has 200-250 orders to ship , i expressed concern for why they charge for shipping and how they can ensure an order gets shipped within an acceptable timeframe-- i was replied to by an agent (aditi sagar) who accused me of doing this with all my online purchases to get free product, called me SAD for doing it, and then issued me a refund i NEVER asked for. I never wanted nor asked for a refund, just my package to be shipped, and this is what i was told. horrible customer service and shipping protocols. and their agents will attack you. dont waste your money, youll wait about a month to get your order anyway - go to eye buy direct or zenni...