Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
44 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Global Call Forwarding provides cloud communications solutions for businesses around the world.The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls.Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers.Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights.Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability.The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.
Global Call Forwarding (globalcallforwarding.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 38 reviews with 5 stars · Clear filters
We used the service for 2 years... great support, great customer service, great product. We'll use it in a future without any doubt.
By Camilo A.
Response from Global Call Forwarding· Sep 6, 2024
Thank you, Camilo, for being a valued customer for the past two years! We’re delighted that our support, service, and product have met your expectations. We look forward to continuing to serve you in the future!
We used this service for 2 years very good.
By Karl
Response from Global Call Forwarding· Sep 6, 2024
Thank you for your continued trust over the past two years! We're glad to hear you've had a positive experience with our service. We look forward to supporting you in the future!
Worked flawlessly diverting calls from Australia to Thailand. Will recommend.
By GA Kenny M.
Response from Global Call Forwarding· Sep 6, 2024
Thank you for your feedback! We're glad to hear that our service worked flawlessly for diverting calls between Australia and Thailand. We appreciate the recommendation!
This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen Sales Manager - APAC has been very prompt in attending to any request or issue. We are happy to have used their services for more than 15 years.
By Subhransu M.
Response from Global Call Forwarding· Sep 6, 2024
Thank you, Subhransu, for your incredible loyalty over the past 15 years! We’re thrilled that our service and support, especially from Beny Mouen, have met your expectations. Your satisfaction is our priority, and we’re honored to continue serving you.
I liked your service very much.
By Pervez A.
Response from Global Call Forwarding· Oct 24, 2025
Thank you for your review!
I have used their services over a seven-month period. Easy to set up, line quality good and fast customer support.
By Andreas A.
Response from Global Call Forwarding· Oct 24, 2025
Thank you for your review!
Had an inquiry about my account and adjustments to be made. chatted with Benny Mouen; immediately he was very professional, attentive and great customer service oriented, where the problem solved in few seconds.
By sam A.
Response from Global Call Forwarding· Oct 24, 2025
Thank you for your review!
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The First message you see is "We're Online! How may I help you today? Once I made contact on the night of 23 Oct 23 three members of the support began to assist me. After 2 great attempts that night I went to bed a bit discouraged, but the next morning when I engaged Beny Mouen he was confident and tackled my problem with immediate success. To insure that I understood all of his instructions he called and walkie talk me through the entire process within 5 minutes. I knew his and his co-supporter were dedicated to my success. Above and Beyond like Military precision.
By Jimmie S.
Response from Global Call Forwarding· Sep 6, 2024
Thank you so much, Jimmie, for your detailed and thoughtful review! We're sorry to hear about the challenges you faced but are glad our team, especially Beny, was able to provide the support you needed. It’s great to know that our service met your expectations, and we take pride in delivering prompt, effective assistance when it matters most. Your kind words mean a lot to us, and we’re honored to have earned your trust!
