I love my doorbell
I love my doorbell
By Lucy O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
225 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Botslab, your trusted partner in smart security solutions. We offer cutting-edge dash cams, video doorbells, and security cameras designed to keep you safe at home and on the road. Experience advanced technology, seamless connectivity, and reliable protection—all in one place. Stay secure, stay connected, with Botslab.
Global Botslab (global.botslab.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 191 reviews with 5 stars · Clear filters
I love my doorbell
By Lucy O.
I ordered the full kit with 4 PTZ outdoor cameras, 1 indoor camera and 1 doorbell camera. Everything arrived (within 4 days) and had everything I needed. I did the doorbell and inside camera first, and prepped the others cameras for installation. Unfortunately my wife found the “empty” box and disposed of it, but it still had the 4 solar panels inside. I called customer service, prepared to purchase 4 new ones, but Bella, while initially telling me they can’t sell the separately, told me to give her a chance to elevate the request to management. Within 2 days I received an email saying that new panels were being shipped, and 3 days later I received them, NO Charge. This is customer service done right. Note: I separately purchased corner mounting brackets to allow 270 degree pan on each corner of the house. The tracking feature and the base station allows me to follow someone 360^ariund the house and produces a single video with all 4 cameras “stitched” together.
By Glen S.
Ich bin sehr zufrieden mit dem Kundenservice Botslab egal was ich brauche schnell Lösung und top Service und tolle Qualität.
By Ahmet S.
Excellent product and service.
By C.
Botslab Video Doorbell works exactly as described and Botslab Bella customer service is very helpful and responsive to any needs.
By Rebecca M.
Easy to install and user friendly.
By LKP
Trois Dashcam acheté auprès de Botslab et toujours satisfait des articles. En plus le service et fonctionnellement rapide.
By Komee
The best customer service ever
By sultan S.