GlassesonwebReviews of glassesonweb.com

Terrible Company!!! Don’t order from them. I made to orders, paid extra 16$ for 1-3 days delivery and 5$ for 2-5 days delivery and the orders came 9 days after I ordered. Now I want to return them I they will charge me 15% (re-stocking fee)of the amount of the frames and they no refund shipping fee and taxes!!!!!

Ordered a pair of glasses. Paid extra for expedited shipping. The following day they notified me the glasses weren't available and they would issue an immediate refund if I requested they do so via email. I sent a refund request off via the requested email. The next day they let me know they would issue the refund and I could expect it in 3-4 business days. I feel their refunds should be as immediate as their ability to withdraw the funds. Up to a week after order is unacceptable.

First frames order was a great experience but second frames been backordered over a month. I don't believe I will be ordering again. I ask for a different color and they say there will be further delays hell I doubt that can't delay anymore then I have already had to wait. been at least 30 days now. Sure wish I would have read these reviews.

Terrible company! Worst I have ever experienced! Paid extra on july 19th to order and have glasses shipped in 3-5 days. July 26th i realize there is an email saying they dont provide progresdive lenses, so do i want distance only or just frames. My husbands prescription clearly stated ok to do distance only which is why I o provided the script pic. July 27th i get a message that the order is at the lab. They will rush it when they ship by end of next week. July 29th they tell me they will be shipping priority and to watch for tracking email. Aug 4 & Aug 7th i rmail them complaining ive received no email, no glasses, im upset, he needs them. I get no response. Aug 8th i receive an email stating the first lenses were deemed unacceptable and have to be redone, they are refunding my 4.95 shipping and will ship priority free when they ship. Aug 14th i call and tell them i am done waiting. Its been nearly a month. My husband cant see. They offer $20 refund and they should have them shipped by endnof week. No way. We cancelled the order. Will be worth it to pay double anywhere else. Ridiculous....dont order from them!!! Scam for sure...cant believe they actually agreed to refund, we will see if we actually get the money!

My order was out of stock after I ordered them. I didn't actually receive my item for 4 weeks. Then when I wanted to return them I was told I have to ship them back myself, then they deduct $10 for reason, 15% for no reason, and the lenses are non refundable. That leaves me with a 50% refund... and for what? Why? I would have felt better if they just would have said No Returns. It's like they are purposely trying to give you the worst possible experience.

I wished I read the review before order from this seller. I order on 04-10-19 with extra 2-5 days shipment $4.95 and payment was clear on 04-11-19. On 04-16-19 I receive the email said my order has been shipped from New York. But today Apr 22 do not receive my order.

Glassesonweb is the worst company for buying prescription eye glasses. Their refund policy is a joke and they misled me on what type of prescription glasses they can provide. TERRIBLE COMPANY.

Nightmare! Order glasses, contact number no answer, chat no answer, read fine line and they give you a very hard to time for returns n exchanges. 15%restock fee!