Lack of customer service
I sent them emails and they never respond. Going on two weeks now. They don't want my service? Okay then.
By Christian L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
73 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glambot Buy is listed under Cosmetics & Makeup in San Francisco, California.
Glambot Buy (glambot.com) has 73 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
Showing 50 reviews with 1 star · Clear filters
I sent them emails and they never respond. Going on two weeks now. They don't want my service? Okay then.
By Christian L.
If I could give them no stars, I would. I sent a sell package over 2 weeks ago and the tracking says it stayed at the post office. I emailed them so many times, but never got a response. Will never do business with them again.
By Rena C.
Avoid glambot like the plague. No customer service, as in I don’t think they have anyone who deals with enquiries since you literally never get a reply. I ordered several orders seperately in order to get them into Norway without paying customer duty on them. Glambot combined the orders without my knowledge or consent, so I had to pay vat and a high processing fee, not to mention double postage as they didn’t refund me the postage for the second parcel!!! I thought it was a good way of trying things cheaply to see if I wanted to buy them new. The products themselves are fine, nothing wrong there, it is the structure of the seller that doesn’t work. Save yourself and avoid this site.
By Becky S.
I Purchased about 105$ of makeup over a month ago which I still haven’t recieved to this day! The tracking information hasn’t changed since the 12th of december. They don‘t answer my e-mails and I can‘t even get my money back because they supposedly shipped the package but it just went lost. Please don‘t purchase on their site THIS SITE IS A SCAM!!!
By Lejla16
This is a SCAM! There is no replies to email, social media queries or direct messaging on the site. They say that there are discount codes, however, it does not apply to your order. Then there offers that say there is free shipping on orders over a certain amount - this does not exist. You will be billed for shipping anyway. There is no response to emails or queries. I have emailed and direct messaged them since the 15th of October.
By Nadia Van Rensburg K.
Ordered something from them and the listing was misleading so I emailed them. I got no response. It’s been months. Customer service is not a thing for glambot
By Kelly
THIS PLACE DOES NOT EVEN DESERVED A ONE STAR!!!! SO BAD SO BAD DO NOT....AGAIN DO NOT!!! TRY TO SELL YOUR MAKEUP ITEMS WITH THESE PEOPLE!!! I HAVE SENT 20 GOOD ITEMS FOR SELL THRU THEM AND THEY ONLY GAVE ME $ 15.00 FROM THE 20 ITEMS, THEY ONLY APPLIED THE OFFER WITH ONLY 13 ITEMS AND THE OTHER 7 ITEMS THEY KEEP THEM AND DID NOT EVEN CONSIDERED. I HAVE SENT MANY MANY EMAILS AND THEY WONT RESPONDE!!!!!!!!!!! BAD BAD BAD BAD COMPANY TO DO BUSINESS WITH................STAY AWAY FROM THESE PEOPLE!!!
By Mike E.
Do not order. Selling fake and overpriced products. If you're selling- they will pay you so little money.
By Christiana