Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
381 reviews
GivebutterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers.
Givebutter (givebutter.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 299 reviews with 5 stars · Clear filters
The support team is amazing! The quickly respond to my questions, they provide many links to help with, and they follow up if I need anything else. I love working with them.
By julie H.
Response from Givebutter· Oct 3, 2026
And we love working with you, Julie! It’s great to hear our team has been quick to jump in and make sure you have everything you need. Thanks for the love!
Bry was very patient with me. He used video screenshots to help me through the process.
By Tim T.
Response from Givebutter· Oct 3, 2026
Bry for the win! We’re happy the videos made things a little easier to follow and helped you through the process. We’ll make sure Bry sees this too. Thanks again, Tim!
Our nonprofit has worked with Givebutter software for five years and find it to be the most affordable and easiest to use software for fundraising and events. Their customer service is excellent and staff (yes, real humans!) are incredibly helpful. Their team is constantly making improvements to the platform to make both the customer (us) and user (our patrons) experiences better. We've seen requests for new features get upvoted and built within months! I've recommended this software to several nonprofits and they all give it rave reviews. Ten stars out of five!! We love Givebutter!!
By Johanna D.
Response from Givebutter· Oct 3, 2026
Ten stars out of five?! We’ll take it! Johanna, thank you for being with us for five years and for recommending us to other nonprofits along the way. It means a lot that you’ve seen the platform grow and improve over the years. We love having you in the Givebutter community!
Givebutter's customer service is top-notch. They are quick, almost immediate, in responding and handling your problem with energy, grace, and enthusiasm.
By Duane G.
Response from Givebutter· Oct 3, 2026
Quick and enthusiastic is a combo we’ll happily take! Thanks for the kind words, Duane. It’s great to know our team has made getting help a good experience for you!
I love the support staff at Givebutter! They are incredibly friendly and helpful.
By HK
Response from Givebutter· Oct 3, 2026
Right back at you! We’re lucky to have such a caring Support team, and it’s always nice to hear when that comes through. Thanks for the love, HK!
Givebutter wants your organization to succeed in successfully setting up and running your fundraising campaign. From outstanding tutorials, to office hours, to their exceptional customer support team - it's a dream working with Givebutter.
By Karly M.
Response from Givebutter· Oct 3, 2026
Karly, this means so much to us! We really do want to see every organization succeed, so hearing that you’ve felt supported along the way is wonderful. Thanks for being part of Givebutter!
We are using the 'tap to pay' option for our fundraiser and GB was very helpful in getting that set up so it worked. We walked through all the possibilities and finally came across the issue and got it resolved. Thanks GB!
By Kanoe T.
Response from Givebutter· Oct 3, 2026
Glad we stuck with it and got Tap to Pay up and running for your fundraiser! Thanks for working through it with our team, Kanoe. Hope your fundraiser is a great one!
Rep listened and very attentive to my issue. She was able to provide me with information to help with my decision.
By Chris D.
Response from Givebutter· Oct 3, 2026
Love hearing that you felt heard and got the information you needed, Chris! Thanks for taking a moment to share this with us. We’re always here when you need us!
