terrible
terrible, sucky company, with terrible clothing
By charlie T.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We provide a variety of stylish, intricate, and simple styles, made from high quality, high comfort textiles to offer functionality and versatility. We are always adding new styles to cater to your wonderfully evolving lifestyle.
GirlFairy (girlfairy.com) has 25 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 16 reviews with 1 star · Clear filters
terrible, sucky company, with terrible clothing
By charlie T.
I never received the damn jacket. Stop asking me for a review.
By Logan S.
Never arrived
By Elisa Z.
Response from GirlFairy· Apr 8, 2022
Dear Alyssa Zube, We sincerely appreciate your patience. Your out-of-stock refund request has been approved for a full refund on February 28th. I have urged my colleagues in finance via an internal email to give you a refund. Please keep an eye on your associated refund account. Thank you again for your support and understanding! If you have any other questions or concerns, please do not hesitate to contact us. Best Wishes,
A cheap version of the picture. Maybe fit a 12 year old. Not plush at all. Very disappointed ☹️
By Carole A.
Dress looks different than in the picture. Very poor quality. I threw it in the garbage. Never more!
By Jana
Came to late, not the dress which was shown on the picture.
By Laura U.
horrible customer service and bad package tracking
By mlr
DONT ORDER FROM HERE. i ordered a pair of pants from here about a month ago and never received them. i proceeded by trying to call the company number (which doesn’t work by the way. the call doesn’t even go through). after calling i sent an email and no one ever got back to me. a waste of my money.
By genese W.
Response from GirlFairy· Mar 31, 2022
Dear Genese Washington, We would like to explain the shipping time. After you place an order on January 15, the carrier will pick up our package and start shipping on January 18. Order Date: 2022/1/15 Comment Date: 2022/1/31 Arrival Date: 2022/2/5 We are sorry that we found that we did not receive your email after our inquiries. We will reply as soon as possible after receiving the email from the customer. Please note that after you paid, the order will go through the following two stages : Order Processing (1-3 Working Days ) Third-party Express Shipping (3-15 Working Days )