Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
ShapelySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Achieve the best shape of you with personalized weight loss from experts you can trust.Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get:1. Monthly video visits with a weight loss specialist2. Convenient app with ability to chat with your provider anytime3. Access to both branded and compounded weight loss medications4. Affordable medication pricing, with compounded semaglutide at just $199/month.5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
Shapely (getshapely.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Very caring and helpful best experience I have had with my weight loss
By Jacquie W.
Response from Shapely· Oct 7, 2026
Thank you, Jacquie! We're so glad this has been your best experience — nothing makes us happier than hearing that. We appreciate you being part of Shapely!
I was hesitate at first in joining Shapley but the experience so far has been outstanding. Jay has been so helpful and such a gentleman. I look forward to moving on with my weight loss goals. Once again thanks so much for all the help!
By TONYA T.
Response from Shapely· Oct 7, 2026
Thank you so much, Tonya! Taking that first step can feel scary, so we're especially glad to hear your experience has been outstanding. Jay will be delighted to hear this — he'll be with you every step of the way!
Treatment is effective
By Tom M.
Response from Shapely· Oct 7, 2026
Thank you, Tom! Short, sweet, and exactly what we love to hear. We're so glad it's working for you!
I Love that everyone there is so helpful and eager to assist you with any problem. I love that they never make you feel rushed or that your wasting their time. They are all so very knowledgeable and up to date on every little aspect of health and weight loss.
By Teresa L.
Response from Shapely· Oct 7, 2026
Thank you, Teresa! Taking the time to really listen is exactly how we want our team to feel. We're so glad you've felt that, and we really appreciate you being part of Shapely!
I’ve had an excellent experience with Shapely. Their clinicians are professional, knowledgeable, and genuinely helpful. They’ve helped me navigate insurance and obtain the devices and medications I’ve needed, making a complicated process feel much easier. It’s clear they understand the healthcare system and truly care about their patients. I’m grateful for their support and highly recommend them!
By Jeanine F.
Response from Shapely· Sep 28, 2026
Thank you so much, Jeanine! We're so glad our clinicians have made the process feel easier and that you've felt genuinely supported. We truly appreciate the recommendation!
Shapely has helped me so much on my weight loss journey ! Khandi Sweeney has been so helpful and always responds immediately to my questions& concerns. She has really been supportive. Also Jay the scale man is very informative about your amazing scale . Thank you both Becky
By Rebecca W.
Response from Shapely· Sep 28, 2026
Thank you so much, Becky! Khandi and Jay will both be so happy to hear this — we'll make sure they see your kind words. We appreciate you!
I am very pleased with Shapely. I was hesitant about joining, but I thought I will give it a try because there was no obligation if I wasn’t happy. My experiences from the very beginning have been nothing but positive…I never expected the superior service I am receiving, My emails, phone calls, and messages on the chat are answered promptly. I am not tech saavy, and I find the Shapejy app easy to navigate. If you have weight to get rid of, try Shapely; it is my honest opinion you will also be HaPpY! 😊 If 10 stars were available to rate Shapely, I would give 10!
By Debbie C.
Response from Shapely· Sep 28, 2026
Thank you so much, Debbie! We're so glad you decided to give us a try, and that our team has been quick to respond and the app easy to use. Ten stars made our day — we're grateful to have you with us!
I met with PA Kim. The next day my GLP-1 zapbound was approved through the Medicare bridge program. Also, I am set up with a dietitian and he is sending me a scale for free. This is the best health company that I have come across that doesn’t have any hidden fees and that’s accepts Medicare for GLP-1. I would highly recommend
By Denise N.
Response from Shapely· Sep 28, 2026
Thank you so much, Denise! We're so glad your first visit with PA Kim got things off to such a smooth start, and that you've found us straightforward to work with. We truly appreciate the recommendation!
