Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
ShapelySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Achieve the best shape of you with personalized weight loss from experts you can trust.Join countless patients who've lost weight safely and effectively with Shapely. Here's what you get:1. Monthly video visits with a weight loss specialist2. Convenient app with ability to chat with your provider anytime3. Access to both branded and compounded weight loss medications4. Affordable medication pricing, with compounded semaglutide at just $199/month.5. Evidence-based care led by our Harvard-trained weight loss physician Dr. Justin Zaghi
Shapely (getshapely.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Melissa has given me some hope. She understands my situation and excited my medication plan swiftly. She got my meds approved and now I will be starting as soon and my rx is sent to pharmacy. Thank you Melissa
By Heidi B.
The medication and this program works for me. I have lost 75 pounds so far. Mayra is available by email anytime I have questions or concerns. I always receive prompt response. It took awhile for my body to adjust to the medication, some nausea and lethargy. I now drink a Protein shake everyday. With my reduced food intake I need that. My biggest issue was learning the amount and frequency to eat. I eat a small amount in the morning, the Protein Shake in the afternoon (it seems like a treat) and something in the evening. If I crave something in the evening I have found the Root Beer Zero meets that desire. Good Luck on your journey
By Dan
I’m incredibly grateful for the care and support I received. Dr. Justin Zaghi went above and beyond to listen, explain everything clearly, and guide me through my treatment with compassion and professionalism. Truly one of the best doctors I’ve ever had. Thank you for making a real difference in my life!
By Faye
I have nothing but good things about the company. My doctor is super sweet and always asking many questions and by the way answering in between consultations via app. My medication comes fast and it has been very effective.
By Aida
Really fortunate to have discovered this company as a resource. It's been nothing but great from the first customer contact, w/ Aaron, so decided to enroll. Then, have Tanya as my health adviser, and COULD NOT BE HAPPIER!!!! She is the best--just can't believe how much effort she puts out to make this a successful experience for me! Sign up with Shapely--believe me, you'll be pleased!!!!!
By keytosea
Muy buena atención, muy amable, el personal 100% satisfecha
By Damaris
La comunicación y el servicio es excelente siempre están pendientes del paciente
By Karla Montes De O.
This company is very professional and helpful in working with patients to achieve their weight loss goals and getting healthy. They go above and beyond when working with insurance companies in order to get prescriptions approved. They are friendly, professional and always respond to my messages in a timely manner. I would recommend them to anyone including my friends and family.
By Glenda J.
