Mysa Smart ThermostatsReviews of getmysa.com

Awful. The Mysa device operates my heaters like standard thermostat. It has never connected to my phone, eliminating the purpose of remote control, or scheduled activity. Multiple troubleshooting attempts with customer support resulted in no solution. A representative informed me that a replacement unit would be sent, but it never arrived. Follow up with support only results in them attempting to re-troubleshoot after months of already doing that. Waste of time and money - I might as well use a thermostat with a turn knob. Do not recommend at all.

Bien que la communication se fasse exclusivement par courriel, le service à la clientèle est remarquablement efficace, avec des réponses et des résolutions de problèmes rapides. J'ai eu un problème avec un thermostat sur 3 thermostats achetés et ils ont remplacé ledit thermostat instantanément sans demander le retour du défectueux.

Can't speak to the product as I never was never able to negotiate my way through their horrible communication and customer service.