It's been a month
It's been a month, already made my first car payment. Haven't received my paperwork so that I can register the vehicle. The rest was quick and easy. Don't understand why getting my paperwork is so tough.
By Ken
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 69 reviews with 4 stars · Clear filters
It's been a month, already made my first car payment. Haven't received my paperwork so that I can register the vehicle. The rest was quick and easy. Don't understand why getting my paperwork is so tough.
By Ken
Would still rather work directly with GM Financing
By SUSAN
Great customer service and the app.
By STACY
I had a good experience refinancing. The process is very streamlined but sometimes it’s nice to speak with a person about next steps, etc. LaToya
By Honest
They were helpful and guide you through step by step
By Tlu