Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Mode by GM FinancialSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Customer service on phone was friendly and helpful, directed me to the website and explained the steps. The system was easy to use, but I misunderstood, thought they were going to be mailing something be postal service. When I hadn’t received anything after a few days I went back to website snd saw I had forgotten a step. Once I completed that step I received an email with the documents I needs to sign and fed back. That worked great!
By Elizabeth
The process was quick and easy!!
By Christine
very professional
By Petrus
Exceptional auto financing company. The entire process was quick, easy and smooth. I will definitely be referring this company to everyone I know.
By LaShaun W.
Good experience. Questions that I had about financing options and document processing were answered promptly and clearly. Process was very easy and response times were very satisfactory. Definitely recommend “getmode”.
By Dennis
That was easy!
By Thomas
Very fast and easy process, great interest rate. Very happy.
By Arturo
Very easy process, went smooth all the way thru the process.
By Anthony
