Very Smooth and pretty easy to do
Very Smooth and pretty easy to do Very Helpful people on the phone also
By Daniel
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Very Smooth and pretty easy to do Very Helpful people on the phone also
By Daniel
The best angy made everything so easy. Thanks angy
By Jalal
Very easy and very quick. Seamless
By Kenneth
Quick, easy and competitive rates.
By Benjamin
Initially, I had a difficult time reaching Mode via phone bc I did not have an "Offer Code" to access the online process. Fortunately, I was able to get a direct contact to Mode through GM Financial and was given an Offer Code by a very courteous customer service representative at Mode. Once I received the Offer Code, the online process was wonderful and everything went very smoothly. I am quite pleased with my refinancing process through Mode and will highly recommend their services to my friends and family. Thank you!
By Cassandra
good communication via email.
By Mandy J.
The team was very helpful and the process was very easy and painless - thanks
By Q C.
Seamless and Easy. I would recommend this process to anyone who is looking to buy a car.
By Debra