Easy - Highly Recommended
Mode was so easy to purchase my lease from that I almost didn't believe it was real.
By Lynn B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Mode was so easy to purchase my lease from that I almost didn't believe it was real.
By Lynn B.
Process to refinance was quick and easy
By MATTHEW R.
The representative in customer service that assisted me went above and beyond with my loan and assistance needs. I have never felt more valued as a customer.
By Satisfied C.
So thankful for your help on reducing my car payment, very easy to complete
By Barbara
My experience with Mode was excellent! The actual process of closing-out my existing lease, while retaining my same vehicle to instead purchase happened almost seamlessly. Documents were delivered electronically, exactly when promised, and the information and directions were clear and concise. Simple and effective; I would use Mode again. Thanks!
By Chris
Easy quick process to finance my lease end to purchase.
By Kristopher
Everything went in a timely manner, if I had any questions they were answered completely.
By Valorie
Very easy service to use. Polite friendly and very user friendly.
By Michael