Great experience
Great experience
By William
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Great experience
By William
The application process was easy went smoothly and the staff that I dealt with were very helpful.
By Linda
Easy process. Little stress to get paperwork done because they tell you exactly what you need. About two weeks from start to finish to complete process. I would recommend!
By Stacy
Great service. The team always had answers to my questions and the website and process was easy to navigate.
By Claire
Everything with Mode was informative, efficient and effortless!
By Noreen
Mode made it easy to turn my lease into a loan……Thank You Mode.
By Michael
Everyone I spoke with was very professional and could clearly explain any of my concerns. The only concern that I have is no one ever told me that I needed to check my account in MODE to see what was needed in terms of the paperwork. Once I talked with a representative I learned of the system.
By Michael
This was the easiest loan process I have ever used. The employee I spoke with at the beginning was very helpful and explained exactly what was needed. The following emails guided me step by step how to submit the required documents in less than a week my loan was ready.
By Deborah