Very user friendly
Very user friendly. Quick and simple
By Patricia
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Very user friendly. Quick and simple
By Patricia
I was pleasantly surprised how well completing the paperwork online went
By Karin
Seamless application process with great instructions. Response on email inquiries we’re extremely timely. Overall great experience.
By Lpacheco
Very efficient. I had an answer back right away and everything was done online.
By Marie
GM Team worked very well with me. Very satisfied could not have gone any better.
By Steven
A recent lease purchase for my 2019 Trax was incredibly fast and easy, MODE did most (if not all) of the work. Instructions were quite clear and email responses were returned within 24 hours (or less) to explain where we were at in the process. I would not hesitate to use this method of purchasing a vehicle again. Thank you MODE for making my purchase as painless as possible.
By Carolyn
Thanks for making the transition from leasing to financing so easy and quick!
By Rachel B.
Great and convenient service. Very easy and streamlined process.
By Nadia