Quick
Quick, easy, and efficient. Just the way I like it. I wish all car purchases where this easy!
By Kahlen
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Quick, easy, and efficient. Just the way I like it. I wish all car purchases where this easy!
By Kahlen
The process was pretty easy.
By Mike
Because I am as old as I am I had a little difficulty with the technology. With that being said if I had the simplest of questions by email they were always answered. However the last part of the contract completion was annoying when trying to print documents no response was given as to why I couldn't print the documents until after the final documents were completed even thought the docs were sent before completed confusing why they couldn't be printed
By Lili
The process for buying my near end lease vehicle was extremely convenient, simple and without issues. I could not have asked for anything better.
By Edward
My experience was very easy and stress free. I was dreading the buy out of my lease thinking that it would be a hassle but it couldn't have been easier. Everything was done electronically and I didn't have to go anywhere or deal with the dealership.
By TSS
The overall experience was efficient and convenient. I have never experienced getting auto financing so quickly and without a hassle. I would definitely recommend Mode!
By Tee
Very good communication and good service. Fast responses. Would recommend to anyone.
By Bruce
Mode was a very quick experience. Told what was needed to continue the process and that was it. I'm dealing with another auto right now trans so complicated. First two banks told won't process loan, then lease company won't process loan, then told go to dealership wanted to charge $2000 for financing. Gm was the best!
By Gerald