Very easy process online
Very easy process online
By David
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Very easy process online
By David
Overall, the process was easy and if I had a question, the phones were answered promptly and courteously. The process was quick and easy. My only minor complaint would be that I always did not know what the next step was or what the waiting time would be. For instance, I know my old loan was paid off and now I am waiting for a welcome packet, but I do not know when the first payment is due. Just a minor thing.
By Steven
The ease of applying and the concise instructions regarding the paperwork. In addition the relaxation of not having to deal with a high pressure sales person who negotiates just about everything you have actually asked for or want...from the car you want to the price and payments.
By Joan K.
The experience was quite painless. It was well explained once this user understood the process.
By Carmen
fast and efficient. On line process easy to use
By Darlene
Agent friendly Thanks a lot
By Leonel
Very easy as my first time buying it is very easy
By Larilyn
On-line assistance was so easy. I was able to upload the documents needed right away.
By Marisol V.