From the time I decided to process an…
From the time I decided to process an application with mode it was smooth sailing. All staff was professional and efficient. I received emails keeping me informed of each step and application status.
By Andrea
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
From the time I decided to process an application with mode it was smooth sailing. All staff was professional and efficient. I received emails keeping me informed of each step and application status.
By Andrea
Was business like and well prepared
By Gordon
Super easy! Couldn’t ask for a better process!
By Erin
Fast and very clear to understand
By Kathy
Everything was done at home. You don't have to leave home to go to the finance office to fill out a lot of paperwork. It is just really convenient.
By Larry
Fast process and easy to complete, easy to understand instruction. Responsive.
By John
Everything from start to finish.Mode has all the answers if you have any questions. Modes staff was so helpful in making the transition from a lease to a purchase flawless and painless.To keep it simple by far the easiest purchase of an automobile ever.
By Gregory
An easy streamlined process.
By STEVEN