Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
Mode by GM FinancialSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 478 reviews with 5 stars · Clear filters
Everything went OK---sending the documents and setting me up online. Just one question. When do I make the first payment.
By Arthur
Response from Mode by GM Financial· Oct 16, 2024
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
The process was very organized and very well executed to finance my vehicle.
By Donna
Response from Mode by GM Financial· Oct 11, 2024
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Everything was explained properly. All was done in a timely manner. if i had a question, i had answers right away.
By Diana G.
Response from Mode by GM Financial· Oct 11, 2024
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
Good and fast service
By RAMON G.
Response from Mode by GM Financial· Oct 8, 2024
Thank you for reviewing Mode. If you have any questions, please visit this link to contact us: https://www.getmode.com/en-us/mode/contact.html
The perfect way to get a car loan when you have a busy lifestyle. Everything done easily on your time schedule. The great reputation of GM Financial it's a no brainer.
By Daniel
Great experience. Simple process. I didn’t want to go into the dealership and doing the transaction with your organization was efficient and everyone was helpful.
By Philip
Easy process to get through
By John
Keep up the good work
By Salvatore
