Customer service very helpful plus I…
Customer service very helpful plus I love the collars for my dogs they’re work 💯 for your pets not getting bugs
By Teresa A.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,791 reviews
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FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Customer service very helpful plus I love the collars for my dogs they’re work 💯 for your pets not getting bugs
By Teresa A.
I accidentally ordered the wrong color and immediately contacted them. I shortly received an email that they changed the color for me. So happy with their service. And love these furlife tags for my dog.
By Roberta S.
Communication through email was very prompt and courteous. Problem was resolved quickly and a solution was offered. I will say i like to call and speak with customer service but this wasnt an option but I found they responded clearly and quickly which made the experience painless. Thank you!
By Jack W.
Jeanne from FurLife 🐈⬛ 🐶 was a great help to me when I was having a hard time with my recent order that cost $397.26! She helped me locate my package and updated my email for me! 😊❤️ Thank you again!!
By Marianne T.
Julia was able to help me remove a item off my purchase so I wouldn't have to cancel my order. Thanks again
By Zyasia H.
Excellent customer service! Roy was incredibly helpful, took the time to answer all of my questions in detail, and made the entire experience easy and enjoyable. I truly appreciate his patience and professionalism.
By N M.
Excellent and immediate response to my customer service inquiry by JeAnne. Professional, kind, and friendly. I love that this product is natural and non-toxic for my beloved pup. Wonderful!
By karyn L.
I am a new customer and accidentally ordered 2 FurLife pendants and only have 1 dog! So I replied to my order email and explained the issue. JeAnne responded super quick and is correcting my problem with a refund! This level of customer service has gained a permanent customer! I definitely will spread the word.
By SHERRY L.