FurLife™Reviews of getfurlife.com

Response from FurLife™· Jan 26, 2026

Thank you for taking the time to share your experience with our pendants. We’re glad to hear that they worked well for the first 5½ months and helped keep your dogs flea- and tick-free during that time. We’re sorry to hear that you’re now experiencing fleas and ticks and understand how frustrating this must be. Our pendants are made with 100% natural ingredients, and their effectiveness depends on the gradual release of natural oils. Over time, these oils can naturally dissipate, which may reduce the scent and effectiveness of the product, even if your environment itself has not changed. As with many natural solutions, results can vary based on wear, duration of use, and individual pet factors. We appreciate you sharing this feedback, even a few months after your purchase, as it helps us continue improving our products and customer communication. Thank you again for your honesty and for giving our pendants a try.

Response from FurLife™· Jan 26, 2026

Thank you for taking the time to share your experience with us. We’re glad to hear that the first collar worked well for your puppy and helped keep fleas away. We’re sorry to hear that the second collar didn’t provide the same results and that you noticed fleas and ticks afterward. While our collars are made with 100% natural ingredients and are generally effective, results can sometimes vary depending on environmental factors and individual pet needs. We appreciate your feedback and your kind words about our product being natural and more affordable than prescription options. Your experience helps us continue improving our products and setting clear expectations for other pet parents. If you’d like, please feel free to reach out to our customer support team at [email protected] so we can take a closer look and see how we can assist you further.

Response from FurLife™· Jan 23, 2026

Thank you for taking the time to share your concerns so thoughtfully. We understand how important it is to make the right decision when it comes to your pet’s health and safety, and we truly appreciate the opportunity to address these points. We want to clarify that our collars are made with natural ingredients designed to help repel fleas and ticks. While many pets do very well with them, effectiveness can vary based on factors such as environment, level of exposure, and individual pet sensitivity. In some cases, pets may encounter fleas or ticks during the adjustment period or due to external environmental factors, even if there was no visible infestation beforehand. Regarding our guarantee, we understand the frustration around timing. The guarantee window is clearly outlined in our policy, and it’s in place to ensure concerns are raised and reviewed within a defined period. At the same time, we acknowledge that natural products can work differently from chemical alternatives, and feedback like yours helps us evaluate how we communicate expectations more clearly. We’re also sorry to hear concerns about customer service. Providing timely and helpful support is very important to us, and we never intend for anyone to feel ignored or delayed. If a customer feels their case wasn’t handled properly or in time, we strongly encourage them to reach out directly so we can review it more closely. Lastly, when responding to reviews, our intention is never to make assumptions or dismiss anyone’s experience. We aim to provide general context based on common factors that can affect results, while still respecting each customer’s individual situation. If you’d ever like to discuss your concerns further or have questions before making a decision, our support team is always available at [email protected]. We’d be happy to help provide clarity so you can make the choice that feels right for you and your pet. Thank you again for your honest feedback and for advocating so strongly for your furbaby.

Response from FurLife™· Jan 23, 2026

Thank you so much for sharing your experience! We’re glad to hear that the collars have been doing a great job keeping fleas and ticks off your dogs. Your feedback truly means a lot to us, and we appreciate you taking the time to let us know how they’re working. Thank you for choosing Furlife!

Response from FurLife™· Jan 23, 2026

Thank you for sharing your early experience with us! We’re glad to hear that things are going well so far. You’re absolutely right—results can become more noticeable as the weather warms up and your pet spends more time outside. Consistent use will give the natural ingredients time to work as intended. If you have any questions or notice anything you’re unsure about along the way, please don’t hesitate to reach out to our support team at [email protected]. We’re always happy to help. We appreciate you giving the product a try and look forward to hearing how it works for your pet over time.

Response from FurLife™· Aug 6, 2025

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. Our collars are designed to provide continuous protection, but in some cases, it can take a few days for the active ingredients to fully distribute through your pet’s coat and reach maximum effectiveness. Additionally, if your dog has been in a heavily infested area, it’s possible for ticks to still attach before being affected by the collar. We hope you might consider giving the collar another try, as many customers find it effective after the initial adjustment period. If you have any further concerns or would like tips on maximizing its effectiveness, please don’t hesitate to reach out to us at [email protected]. Thank you for bringing this to our attention, and we appreciate the opportunity to improve.