Julia was quick to respond to my…
Julia was quick to respond to my question. Made the proper correction to my email address and sent me my order confirmation. Thanks Julia
By Jorge
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,791 reviews
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FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Julia was quick to respond to my question. Made the proper correction to my email address and sent me my order confirmation. Thanks Julia
By Jorge
I made a mistake when placing my order as far as the shipping address. I send an email and Julia helped me as soon as she got the email.
By Wesley
The team at FurLife was able to resolve my issue in a timely manner. Julia immediately replaced the defective tags as soon as I explained my situation. Her prompt response and professionalism were very much appreciated. She is truly an asset to the FurLife company.
By Eloise D.
Great customer service. After placing an order for more Itch chews, I had gotten a text message. And Beth and I had a great conversation about other items. No pressure.
By Daphne C.
I ordered flea collars for my cats but dog collars arrived in error. I contacted Glisson at FurLife who with lightening speed responded with an apology, an email confirmation of replacement cat flea collars at no charge, plus I didn't have to return the dog collars. I can bless my daughter with them. Thank you FurLife and especially Glissen. Top notch employee and company.
By Katie T.
I have to say this company is AWESOME! Let me begin by saying my pup has had 3 pendants. I also ordered a pendant for my cousin's pup. So I really love this product; it does exactly what it says. It was the 4th pendant that could have changed everything in the wrong direction. I sent a quick email with a picture early morning yesterday and the issue was resolved that same morning. It is refreshing to see customer service at its finest. Made me a customer for life!
By MsThang
Everyone was professional. I had an issue with my order . I mistakenly ordered the wrong item and wanted to edit the order. I emailed my concern to customer service support and immediately, my order was corrected before shipping. I’m definitely going to continue to shop with fur life for my fur babies.
By Nakia B.
Julia exceeded my expectations. She was able to answer my questions and resolve my issues faster than anyone else now days. Thank you FurLife for caring about your customer service staff! Thank you again Julia ! Love these ! Live in Conroe Tx and dogs have had No Fleas or ticks !
By Amy