Customer service went above and beyond…
Customer service went above and beyond in assisting me. Resolved my issue the same day I initiated a request.
By Helen H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get Lean is listed under Medical Specialists.
Get Lean (get-lean.app) has 7 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
7 approved reviews, newest moderated first
Customer service went above and beyond in assisting me. Resolved my issue the same day I initiated a request.
By Helen H.
too early to tell, we'll see how it goes
By Julia
I’m really into lean. I use it a lot when im cooking and its been really good for keeping track of my macros
By Aria S.
Agree with a previous poster Dishonest. When purchasing it appeared to be a one off 4 week time period. After payment I realised that I had unwittingly subscribed to a monthly payment. This was not made visible at the time of purchase.…….. My wife thought she had signed up to a health App for one off fee of $7 Only to find since January they have been able to take $30 monthly from her credit card with NO follow ups. NO emails and no support since that time. No refunds either due to T&Cs Beware of all these online subscription Apps especially if you are an older more vulnerable and less techy person. 🙈
By Chris P.
Update to last review. After my review they contacted me and asked for the information I had already given them. I gave the information again and still no refund. I have given them a couple weeks since giving them the information and a couple of emails but still no reply. Terrible customer service.
By Jill T.
Lean is great, very supportive and offer good service. Timing was not right for me, health issues and money issues collided at the same time.
By Mary J.
Dishonest. When purchasing it appeared to be a one off 4 week time period. After payment I realised that I had unwittingly subscribed to a monthly payment. This was not made visible at the time of purchase.
By Elaine L.