Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
46 reviews
GessatoSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Gessato, we’re all about great design—whether it’s the pieces we curate for our store or the stories we share. But let’s be real: if you’re here, you’re probably checking out reviews for the store. Fair enough.We specialize in thoughtfully selected modern design—home goods, furniture, accessories—that stand out for their quality and originality. No generic mass-market stuff here. Just a carefully chosen mix of independent designers, cult brands, and timeless classics.We’re a small team, not a faceless corporation, which means we care. A lot. About what we carry, how we pack it, and how we communicate with you. And if something ever goes wrong, we work to make it right.So if you’re wondering whether we’re legit—yes, we are. If you’re wondering whether we care—absolutely. And if you’re looking for something beautifully designed, you’re in the right place.
Gessato (gessato.com) has 46 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 33 reviews with 5 stars · Clear filters
I bought golden counter month ago , i was very happy beautiful counter and dropped from my lap . Customer service was excellent and very helpful . They are doing repair no charge so happy excellent company.
By Attiya K.
Response from Gessato· Mar 27, 2025
Thank you for your kind words! We’re so glad you’ve had a great experience and appreciate your support.
Excellent customer service, quality product, and competitive prices. Highly recommend!
By Yen K.
Response from Gessato· Mar 10, 2025
Thank you so much! That truly made our day. We appreciate your support!
Fantastic products! Quick shipping, friendly and an easy shopping experience. Will definitely be back! Thx!
By Taulor
Response from Gessato· Feb 26, 2025
Thank you for your kind words! We’re so glad you’ve had a great experience and appreciate your support.
Fantastic customer service and a neat product selection! Davide was extremely helpful in facilitating a specialized engraving of a gift for my wife, as well as then expediting the delivery in time for her birthday. He was extremely responsive in emailing, and was clear in communication around pricing, the process, etc. Highly recommend!
By customer
Response from Gessato· Feb 21, 2025
Thank you so much, Ben! We're thrilled to hear you had a great experience, and it was a pleasure helping with your special gift. We truly appreciate your kind words and recommendation. If you ever need anything else, we’re here for you!
I had a warranty issue with a watch I purchased from Gessato. I'm happy to say Gessato was helpful and supportive in working with me and the manufacturer to resolve the issue. I had a variety of choices on Authorized Dealers for this watch, and I wasn't sure at first who to go with. I can tell you that Gessato is the real deal, and they'll support their customers.
By E.N.
Response from Gessato· Feb 8, 2025
We truly appreciate your trust and are glad we could help resolve the issue! Thanks for choosing us.
I was looking for a very specific watch, unfortunately it seemed an older model, out of stock. I was helped very swift and with the greatest patience and kindness. Contact was made with the designer and it turned out that the model I preferred was actually still available at the designer! Now I’m a very happy customer with a beautiful piece of artwork.
By MKuit
Response from Gessato· Jun 8, 2024
Thank you so much for the kind words!
I’ve had a truly exceptional experience with their customer service — clear and prompt communication, and solved my issue immediately. I’d happily (and confidently) purchase from them again!
By CD
Lloyd was very helpful and offered competitive value.
By Mike L.
