why does it take too much time to get…
why does it take too much time to get magnets sent? Office is in Plano and I am at DFW. No comms as to when they are being sent
By Antonello
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
174 reviews
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Geoforce was founded in 2007 with the simple belief that the chaos and pain of field operations could be alleviated with technology. Our mission is to build the largest global network of connected field assets, providing operational intelligence to companies involved in field operations around the world.Combining a cloud-based software platform with rugged GPS tracking devices and global satellite and cellular networks, Geoforce’s Track and Trace solutions include efficient asset location and retrieval, rental invoice auditing, service delivery verification, inspection compliance, equipment maintenance alerts, and a host of others.
Geoforce (geoforce.com) has 174 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 28 reviews with 1 star · Clear filters
why does it take too much time to get magnets sent? Office is in Plano and I am at DFW. No comms as to when they are being sent
By Antonello
We will never do business with your company again
By Daphne
Response from Geoforce· Dec 14, 2021
Hi there. It's unfortunate you feel that way, someone will reach out to you to provide an opportunity to share your concerns as a former customer.
I dislike the new system. it was much better before Geoforce purchased Cartisite. We will be replacing this system, it is a major step backwards.
By Sean
Response from Geoforce· Nov 4, 2021
Thanks for sharing your thoughts with us. We would like to understand more about your experience and see if we can make things right. The smooth transition for Cartasite users remains a priority for Geoforce, and will follow up with you to hear more.
I am not real impressed by Geo - Force . Nobody ever checked to see if we received the Eld's. Nobody checked to see if we had any issues installing the ELD's. Nobody followed up to see about driver or admin training. I guess I should of asked about payment. I was surprised that Geoforce didn't ask for automatic withdrawals. I had quite a time finally getting an answer that I could e-transfer the payment. No body has followed up to see if we are liking the product and if we are having any issues. This in my opinion is TERRIBLE CUSTOMER SERVICE. Nobody has sent an email letting me know. the status of Canadian ELD compliance? Very very disappointed. At this point I can not recommend this company and I almost hope that it doesn't get certified so my contract is void.
By Sherry
Response from Geoforce· Aug 18, 2021
Hello there. We're sorry to hear of your poor experience navigating through your billing and compliance questions. A process wasn't followed and our customer operations team will be reaching out to you soon to assist and put your Geoforce experience back on track.
There is no technical support. Half of our ROVR boxes don't work and we cannot get any help.
By Erik H.
Response from Geoforce· Jun 29, 2021
We're sorry to hear about this. We'll have someone from our support team reach out to you about your units to get you back on track.
Equipment only works half the time and calls fir service go unanswered Would never recommend
By Alan Skye Blue S.
Response from Geoforce· Jun 29, 2021
We’re sorry to hear that you’ve had troubles with your equipment. A customer support team member will reach out to see if we can address any product issues and help get you back on track.
They believe in Sell and forget.
By Prabhu
This system replaced the old system that had the functionality that was customized for us. We still can not get trip reports and the current reports are not completed. We have had this system since around September 2020 and it still is not close to what Cartasite was.
By Tommy
Response from Geoforce· Jun 24, 2021
Thank you for providing feedback about your experience with the platform migration. We have looped in our product team to ensure that the right folks are addressing your concerns.