Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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269 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men’s rings have been stuck in the dark ages for way too long. It’s time for something fresh, something that actually speaks to who you are. No more boring, plain, chunky bands that your dad and grandpa rocked. We’ve got you covered.Since 2017, we’ve been exploring unconventional materials to create re-imagined rings that speak to your individuality. Our rings are crafted with meticulous care and attention to detail, and we won’t stop until we’ve found the perfect fit for you.
gentlebands.com (gentlebands.com) has 269 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 111 reviews with 1 star · Clear filters
This company is full of slimy thieves. I placed an on October 21, 2024 I then 10 minutes later decided against the ring and tried to cancel my order all the email state that they’ll try and exchange it. They refuse to give me a refund and now I won’t answer any emails. I just want a refund I’m getting married November 1, 2024 and now I can’t afford to buy a new ring because they won’t refund me the money of a ring that I will never receive.
By Brandy R.
Order #198795 My wife ordered me a wedding band for our wedding and the size was too big. They said they will replace the ring with a different size within so many days for free. So we immediately ordered a new ring a bit smaller. We got a response saying it will be 10 days until the fabricator is done, and that was on August 12th. It's been atleast 60 days since then and we haven't gotten any update or response. The ring is awesome, but just too big. So we are incredibly disappointed on how i can't wear it, and now we are worried we are never going to get the right size we ordered. We are not wealthy, and this breaks our heart that people can be so dishonest about something that means so much.. Even though they said they will send a new one if the size is wrong. So far they are not honoring their warranty or anything they have stated about replacing. I would be willing to update my review to a 5 star with all good things to say, but we would have be valued as a customer. Which means sending the ring they promised. False advertising is illegal, and the authorities and better business bureau will be getting a report if the issue is not fixed.
By Seth M.
0 stars!! I placed an order for a ring on 10/3/24, received a tracking number on 10/6/24. The tracking has been stuck on the following since 10/8/24. “Departed Shipping Partner Facility, USPS Awaiting Item. Was supposed to be delivered in 7-9 business days. It is not day 10. When I emailed them for information today got what seems like a generic AI response, guaranteeing they care about a hassle free experience, with no real information. The address online is Tokyo, the address on my invoice is Chicago. There is no customer support phone number. I have asked for a refund, but don’t believe I will get a response. This was there response to my email: Thank you very much for your letter! I fully understand your concern for logistics information, and I will continue to follow your order information to ensure that valuable packages can be safely delivered to your hands. Your parcel is being transported. We have urgently urged the logistics company to update the logistics information as soon as possible, so that you can find your order information as soon as possible. We know what you expect from receiving the perfect product, so we will do everything we can to ensure that your shopping experience is pleasant and hassle-free. Thank you again for your support and patience. If you need any additional assistance or have any questions, please feel free to contact us. As always, we will support you and ensure that your shopping experience is pleasant and hassle-free. Have a nice day! Sarah Customer Satisfaction Gentlebands.com
By Celina C.
I ordered a ring and not 10 minutes passed, I sent an email asking to cancel the order. The invoice arrived with the 2nd October 2024 as the date, when in fact the order was placed on the 1st October 2024 No one has responded to me or tried to contact me.
By LESLYN A.
Response from gentlebands.com· Oct 11, 2024
Hi LESLYN, We're sorry to hear about the inconvenience you experienced with the mismatch between your order cancellation and the invoice date. We understand how frustrating this situation must be for you. Please rest assured that your order has been cancelled and a refund has been processed. If you need any further assistance, please feel free to email us at [email protected]. Your satisfaction is important to us, and we're committed to resolving this issue promptly.
Just make a ggogle lens with one of the rings and you can find in amazon for 25$ or other cheap website. Big scam
By Laure B.
Response from gentlebands.com· Oct 11, 2024
Hi Laure,We're sorry to hear that you're feeling this way about your ring. While visually similar rings might be sold at different prices on other websites, there can be significant differences in materials, craftsmanship, durability, and the level of customer service provided. We take great pride in the quality of our products and the satisfaction of our customers. If you have any questions or concerns about the value or authenticity of the ring you purchased, please don't hesitate to reach out to us at [email protected]. We're here to assist you and are committed to resolving any issues promptly.
So got my ring in that's supposed to be kona wood, turquoise and deer antler. You can obviously see that the "turquoise" is a printed sticker laid in the ring. Super cheap junk.
By Blake T.
Response from gentlebands.com· Oct 11, 2024
Hi Blake, We're sorry to hear that you're not satisfied with the ring you received. We take great pride in the quality and craftsmanship of our products, and we're concerned to learn that the turquoise appears to be a printed sticker rather than genuine turquoise. Please accept our sincere apologies for any disappointment this may have caused. We would like to resolve this issue for you. Please contact our customer service team at [email protected], and we'll be more than happy to assist you. Your satisfaction is important to us, and we're committed to making this right.
SCAM! I ordered a ring from this website August 31st. It shipped on September 1st, from China. I have not received the ring and the tracking link I was sent tells me it hasnt even arrived in the US yet. Their website says it will only take 5-7 business days to receive an order. My wedding is now in 13 days and its looking like I will have to purchase another ring. I reached out to the company, hopefully I can get a refund. Their physical address is in Chicago so I didnt think the ring would be coming from China. Dont order from them.
By Roberta S.
Response from gentlebands.com· Oct 11, 2024
Hi Roberta, We're very sorry for any inconvenience you've experienced. We collaborate with skilled artisans and workshops around the world and operate multiple warehouses. To ensure efficient delivery, we select the best warehouse based on the ring size you purchased. If you need any assistance or have any questions, please don't hesitate to reach out to us at [email protected]. Your satisfaction is important to us, and we're committed to providing you with the best service possible.
The rings are drop-shipped and marked up heavily ive purchaced a ring under "VAKKI 8mm Black Tungsten Carbide Ring Celtic Spiral Pattern and Red Guitar String Inlay High Polished Comfort Fit Size O to Y" from amazon wore it for atleast 2 years and it cost me around £20 i found the esact same ring on this site costing £120 going by "The Tide" The site dresses the rings up to look like theyre worth alot of money and i think they look like theyre worth more then 20 quid in person but when Vakki sells the esact same drop shipped rings for ⅙ the price its hard to let that slide
By Dec H.
Response from gentlebands.com· Oct 11, 2024
Hi Dec,Thank you for sharing your experience and feedback with us. We understand your concerns regarding pricing and the similarities you've noticed between our rings and those available elsewhere. At Gentlebands, we take great pride in the quality of our products, the materials we use, and the craftsmanship that goes into each ring. Our prices reflect the value we strive to provide in terms of design uniqueness, durability, and customer service. While some rings may appear similar visually, there can be significant differences in the quality of materials, the attention to detail in craftsmanship, and the level of customer support offered. We are committed to ensuring that each of our rings meets high standards and that our customers have a positive experience from purchase to delivery and beyond. We appreciate your feedback and take it seriously as we continually work to improve our products and services. If you have any specific questions or if there's anything we can assist you with, please don't hesitate to reach out to us at [email protected]. We're here to help.
