Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Gen MobileSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Having.great experience with genmobile.l
By A J - Alex J.
Response from Gen Mobile· May 4, 2026
Hi Alex, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
i got this phone for my son so when he ever needs to get a hold of me & his dad & i very much love it , as well as my son . THANK YOU
By kookie
Response from Gen Mobile· May 1, 2026
Hi Kookie, thanks for sharing your experience! We're happy to hear it's been a smooth one. We're always here if you need support.
It was easy to maintain and use the service
By STEPHANIE
Response from Gen Mobile· Apr 27, 2026
Hi Stephanie, we appreciate your feedback! Glad everything has been going well with Gen Mobile. We're here anytime you need us.
Love my service
By PATRICK
Response from Gen Mobile· Apr 27, 2026
Hi Patrick, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
It was great that I got accepted also got a phone I only pd $10 for.I get free txt and calls very much needed
By HOLLY
Response from Gen Mobile· Apr 24, 2026
Hi Holly, Thank you for your five-star review! We are happy to hear that you are enjoying your Gen Mobile service. If you have any questions or concerns, please call our customer care team by dialing 611 your Gen Mobile device.
Great service and easy to use app!
By CELESA
Response from Gen Mobile· Apr 24, 2026
Hi Celesa, we appreciate your review! Great to hear things are going smoothly. Don’t hesitate to reach out if needed.
I have had a great experience with the plan
By SANDRA
Response from Gen Mobile· Apr 23, 2026
Hi Sandra, Thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you have any questions or feedback, please contact us. We are always here to help.
Great service I love it
By WHITLLIE
Response from Gen Mobile· Apr 23, 2026
Hi Whitllie, thanks for your review. We're glad you're having a positive experience with Gen Mobile. If you ever have questions or feedback, feel free to reach out. We're always here to help.
