Okay better network
Okay better network
By DAJANAY
Response from Gen Mobile· Mar 12, 2026
Hi Dajanay, Thanks for your feedback. We're glad to hear the network has been working for you. If you ever need assistance, our team is always here to help.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 31 reviews with 4 stars · Clear filters
Okay better network
By DAJANAY
Response from Gen Mobile· Mar 12, 2026
Hi Dajanay, Thanks for your feedback. We're glad to hear the network has been working for you. If you ever need assistance, our team is always here to help.
Good call reception helpful customer service and support team I'm satisfied
By MICHAEL
Response from Gen Mobile· Mar 11, 2026
Thanks for the great review, Michael. We’re really glad to hear you’re having a good experience with Gen Mobile. If you ever need assistance, our team is always happy to help.
Good phone really enjoying it
By Nikki B.
Response from Gen Mobile· Mar 6, 2026
Hi Nikki, thanks so much for the great review. We're glad you're enjoying your phone and service!
It turned on really fast
By Jualana D.
Response from Gen Mobile· Mar 5, 2026
Hey Jualana, it’s great to hear that you find the service easy to use. Thank you so much for the review!
Gen mobile service is good, and gets the job done.
By NAHSHON
Response from Gen Mobile· Mar 5, 2026
Thanks for sharing! We’re happy to know Gen Mobile is getting the job done for you.
The wireless data isn’t the best
By BREASHIA
Response from Gen Mobile· Mar 5, 2026
Thanks for your feedback! We’d love to make sure you’re getting the best experience possible, so our team will reach out to you shortly to check in.
I Will que Reich anywhere Golf signal
By Gisell P.