Excellent service love it
Excellent service
By JOHNATHAN
Response from Gen Mobile· Mar 5, 2026
Hi Johnathan, thanks a lot for the awesome review! We're here whenever you need us!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Excellent service
By JOHNATHAN
Response from Gen Mobile· Mar 5, 2026
Hi Johnathan, thanks a lot for the awesome review! We're here whenever you need us!
Easy to use, no service issues.
By customer
Response from Gen Mobile· Mar 5, 2026
Love to hear it! We're happy to hear that you're finding everything easy to use and that your experience has been smooth. We're here whenever you need us!
I have tried many other free government phone programs, and Gen Mobile is by far the very BEST out of all the other ones!!!! I know I will stay with Gen Mobile
By SHERYL
Response from Gen Mobile· Mar 5, 2026
Hello Sheryl, Thank you for your five-star review! We are excited to keep delivering the best experience for you.
I like that you could try the service first
By CATHERINE
Response from Gen Mobile· Mar 5, 2026
Hi Catherine, Thanks so much for the review! We're here to help if you need anything.
Awesome! Great!
By TALISHA
Response from Gen Mobile· Mar 5, 2026
Thanks a lot for the awesome review! Just know we’re here if you ever need anything.
Awesome service
By MOHAMMAD
Response from Gen Mobile· Mar 5, 2026
Thanks, Mohammad! We’re really happy to hear you’re enjoying the service. We’re here for you if you need anything at all.
great phone service, quick data, phone is really nice!
By KATHLEEN
Response from Gen Mobile· Mar 5, 2026
We’re so glad you’re loving your phone and the data! Thanks for sharing your experience.
Thank you so much for providing a phone I feel safe and connected to my family
By GILBERTO
Response from Gen Mobile· Mar 5, 2026
Thank you so much for your thoughtful review. Knowing we can help you stay safe and connected with your family truly means a lot to us.