I love the phone service pretty good
I love the phone service pretty good
By Jennifer D.
Response from Gen Mobile· Mar 9, 2026
Hi Jennifer, we're so glad to hear you're loving our service. Thank you for the review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
I love the phone service pretty good
By Jennifer D.
Response from Gen Mobile· Mar 9, 2026
Hi Jennifer, we're so glad to hear you're loving our service. Thank you for the review!
easy to use phone
By KATHERINE
Response from Gen Mobile· Mar 6, 2026
Hi Katherine, we’re glad to hear you’re enjoying our devices! Don't forget to contact customer service to explore the fantastic range of other devices we offer! You wouldn't want to miss out on the perfect option for you!
All over the whole service
By CHRISTINA
Response from Gen Mobile· Mar 6, 2026
Hey Christina, thanks for the great review! We're really glad to hear that you're enjoying the service.
It was easy to use
By CHERRY
Response from Gen Mobile· Mar 6, 2026
Awesome to hear, Cherry! We love knowing things were simple and easy for you.
Great people very helpful n courtious
By DARRELL
Response from Gen Mobile· Mar 6, 2026
Thank you, Darrell! We are delighted to know that we could help you promptly. Our team takes great pride in being helpful, and your feedback genuinely made our day brighter. Thank you again!
I'm doing good n I love the service
By MARSHALL L.
Response from Gen Mobile· Mar 6, 2026
Hi Marshall, Thanks for sharing! We’re so glad to hear you’re enjoying the service.
Great customer service
By Mary L.
Response from Gen Mobile· Mar 6, 2026
Hi Mary, thanks so much for your feedback! We’re glad you had a great experience with our team.
Easy to sign-up and received a new phone.
By Matthew
Response from Gen Mobile· Mar 6, 2026
Hi Matthew, Thanks for the feedback! We’re happy the sign-up process was smooth and that your new phone arrived without any issues.