No complaints
No complaints
By JANICE
Response from Gen Mobile· Mar 12, 2026
Hi Janice, Thanks for the review. We're happy to hear everything has been working well and appreciate you choosing Gen Mobile.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
No complaints
By JANICE
Response from Gen Mobile· Mar 12, 2026
Hi Janice, Thanks for the review. We're happy to hear everything has been working well and appreciate you choosing Gen Mobile.
Great service
By VERONICA
Response from Gen Mobile· Mar 12, 2026
Hi Veronica, Thanks for taking the time to leave a review. We're happy to hear you've had a great experience.
Great service
By DANIELLE
Response from Gen Mobile· Mar 12, 2026
Hi Danielle, Thanks for the great review. We're happy to hear you've had a great experience with our service.
Fast delivery
By SONYA
Response from Gen Mobile· Mar 12, 2026
Hi Sonya, Thanks for the great review. We’re happy to hear your order arrived quickly and that everything went smoothly.
Love the service
By TODD
Response from Gen Mobile· Mar 12, 2026
Hi Todd, Thanks for the great review. If you ever have questions or feedback, feel free to reach out. We're always here to help.
My experience has met all expectations from a seamless cell provider. Love the service and the updates are awesome.
By HOWARD
Response from Gen Mobile· Mar 12, 2026
Hi Howard, Thanks for your review. We're glad to hear your experience with Gen Mobile has been seamless so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
I dunno i have had no problem with it
By MELISSA
Response from Gen Mobile· Mar 12, 2026
Hi Melissa, Thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
they help you out if needed
By Helen B.
Response from Gen Mobile· Mar 10, 2026
Hi Helen. Thank you for sharing this review! We’re always here to help when you need it.