It's amazing
It's amazing
By ZACHARIAH
Response from Gen Mobile· Mar 13, 2026
We're so glad to hear you're happy with our services! It's always a pleasure to help you, and we truly appreciate your positive feedback.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
It's amazing
By ZACHARIAH
Response from Gen Mobile· Mar 13, 2026
We're so glad to hear you're happy with our services! It's always a pleasure to help you, and we truly appreciate your positive feedback.
Plain and simple this phone is always an emergency phone for when bills are due and I can't come up with my phone bill money this phone comes as a beautiful emergency device
By TITIANA I.
Response from Gen Mobile· Mar 13, 2026
Hi Titiana, Thank you for your review! We're glad Gen Mobile can be there when you need it and help keep you connected.
Nice phone and nice service for people who are in need … very grateful for them
By DEJON
Response from Gen Mobile· Mar 13, 2026
Thanks so much for the review! We're happy to hear the phone and service have been a good experience for you.
It's always there when I need it
By Alonzo V.
Response from Gen Mobile· Mar 13, 2026
Hi Alonzo, Thanks so much for the great review! We're really glad the service has been there when you need it.
Recommend!
By Ymm
Response from Gen Mobile· Mar 13, 2026
Hi Ymm, Thanks for the recommendation and for choosing Gen Mobile!
Service is really great no complaints at all but only 1 think that would really set it off is.,. A better cellphone blu is ok it's done a really good thing at absorbing floor impact in destructable. Thk q God bless you guess GEMMobile.
By THOMAS
Response from Gen Mobile· Mar 13, 2026
Hi Thomas, thanks for the review and for the kind words. We're glad the service has been working well for you. We appreciate the feedback we're always looking for ways to improve.
No signal issues great deal for the money
By SHAWN
Response from Gen Mobile· Mar 13, 2026
Hi Shawn, Thanks for the review. We're glad to hear everything is working so well for you.
Great service
By CHRISTINA
Response from Gen Mobile· Mar 12, 2026
Hi Christina, Thanks for the great review. We're glad to hear you've had a great experience with our service and appreciate you choosing Gen Mobile.