Easy
Quick and easy
By Consumer
Response from Gen Mobile· Mar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
391 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simple, more dependable, and more within reach, wherever life takes you.
Gen Mobile (genmobile.com) has 391 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
Showing 163 reviews with 5 stars · Clear filters
Quick and easy
By Consumer
Response from Gen Mobile· Mar 26, 2026
Hi, thank you for your feedback! We're glad you're enjoying your experience with Gen Mobile. We're here to help anytime.
Free phone and service. Very, helpful to me.
By Cherylrhinehart
Response from Gen Mobile· Mar 26, 2026
Hi Cherylrhinehart, Thanks so much for the amazing review! We're glad everything has been going well for you. We're here if you ever need anything.
My service is good. I haven't had any problems with it so far.
By Claudia W.
Response from Gen Mobile· Mar 26, 2026
Hi Claudia, we appreciate your feedback! Glad everything has been going well with Gen Mobile. We're here anytime you need us.
Very good dependable service
By JANICE
Response from Gen Mobile· Mar 26, 2026
Hi Janice! Thanks for your review. We're glad to hear your experience with Gen Mobile has been smooth so far. If you ever have questions or feedback, feel free to reach out. We're always here to help.
I like it it's a really good phone app thank you for choosing me to have your app
By LISSA
Response from Gen Mobile· Mar 26, 2026
Hi Lissa, Thanks so much for the great review. We're glad you're enjoying the MyGenMobileApp; thanks again for being with us!
it's so easy to get activated and if so to make your phone calls is it very good phone was
By PATRICIA
Response from Gen Mobile· Mar 16, 2026
Hi Patricia, thanks for taking the time to leave a review. We’re here if you ever need anything.
I can make calls, surf the web, everything I need the phone to do it does it better than expected for free.
By customer
Response from Gen Mobile· Mar 16, 2026
Hi there, thanks for taking the time to leave a review. We're glad to have you with Gen Mobile and appreciate you sharing your experience.
Good service
By KRISTIN
Response from Gen Mobile· Mar 16, 2026
Hi Kristin, thanks for the review! We appreciate you taking a moment to share your experience and are glad to have you with Gen Mobile.