Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
412 reviews
GEEKOMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think PC. Think GEEKOM GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users. VISIT OUR WEBSITE EXPLORE OUR MINI PCS EXPLORE OUR LAPTOPS CONTACT US
GEEKOM (geekompc.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 287 reviews with 5 stars · Clear filters
Order arrived quickly. The product looked well packaged and worked right away
By Dileep M.
Response from GEEKOM· Aug 25, 2026
We’re pleased to hear that your order arrived quickly and that your product was well packaged and ready to use right away. We always aim to provide a smooth and reliable experience from delivery to setup. We appreciate your support and hope you continue to enjoy your device. Geekom Support.
I love my new laptop. Easy to setup.
By Wendy
Response from GEEKOM· Aug 25, 2026
Thank you for sharing your experience! We’re thrilled to hear that your new laptop has met your expectations and that the setup was quick and hassle-free. Your satisfaction means a lot to us, and we hope your device continues to deliver a great experience every day. Geekom Support.
You have a great selection with numerous options. Was a fine experience throughout shopping and purchasing.
By Roy B.
Response from GEEKOM· Aug 25, 2026
Thank you for your kind feedback! We’re delighted to hear that you enjoyed your shopping and purchasing experience with us. We appreciate your support and are glad that our selection of products and options met your expectations. We look forward to serving you again in the future. Geekom Support.
It was easy to order my Geekom A5 (done 8/16). It was received really fast (on 8/22) and I'm typing this review using it. It took some time to process updates and set up, but it was a mostly automated process and that's a good thing.
By David B.
Response from GEEKOM· Aug 25, 2026
Thank you for taking the time to share your experience! We’re glad to hear that your GEEKOM A5 arrived quickly and that the ordering process was simple and straightforward. It’s wonderful to know that you’re already using your new computer and enjoying the experience. We understand that the first setup and updates can take a little time, and we’re happy that the process was smooth and easy to follow. We hope your A5 continues to serve you well and bring you a great computing experience. Geekom Support.
The laptop blows away anything in this price range. Arrived quickly and everything works great.
By Darth V.
Response from GEEKOM· Aug 19, 2026
We are thrilled to hear that you are impressed with your GEEKOM laptop and that it offers the performance and quality you were looking for at this price point. We are also happy to know that the delivery was fast and that your device is working perfectly. We truly appreciate your support and thank you for choosing GEEKOM. GEEKOM Support Team.
The laptop is amazing. This is my second 16 my first is my main computer and I bought this one for my wife. I would recommend this product to anyone
By Douglas L.
Response from GEEKOM· Aug 19, 2026
We are delighted to hear that you are enjoying your GEEKOM 16" laptop and that you chose to purchase a second one for your wife. It means a lot to us to know that our products have earned your trust and recommendation. Thank you for your continued support of GEEKOM. We hope both laptops continue to provide you with an excellent experience. GEEKOM Support.
helpful and friendly reps.
By JANINE C.
Response from GEEKOM· Aug 19, 2026
We are pleased to hear that you had a positive experience with our support team. Providing helpful and friendly assistance is very important to us, and we truly appreciate your recognition. Thank you for choosing GEEKOM. We are always here to support you whenever needed. GEEKOM Support.
I’ve worked with many computer manufacturers over the past 30 years, and GEEKOM ranks among the very best I’ve dealt with. They don’t just build a great product. They genuinely stand behind it. My experience with their customer support earned my trust, and I wouldn’t hesitate to do business with them again. When my mini PC developed a problem much earlier than expected, their support team responded quickly and professionally. I especially want to recognize Elina and Rita for their outstanding communication and commitment to helping me throughout the entire process. One thing I really appreciated was that GEEKOM first worked with me to troubleshoot the issue instead of immediately having me ship the computer back. Many problems can be resolved this way, saving customers time and getting them back up and running much faster. Unfortunately, my unit couldn’t be repaired remotely, but once that became clear, GEEKOM honored their 3-year warranty exactly as promised. No company can guarantee that every electronic device will be perfect. What matters is how they respond when something goes wrong, and GEEKOM exceeded my expectations. Their customer service is among the best I’ve experienced, and it’s refreshing to find a company that truly puts its customers first. Thank you to the entire GEEKOM team for turning a disappointing situation into one that left me with complete confidence in your company.
By Glenn H.
