GcprimoReviews of gcprimo.com

It’s has been 35 days since I submitted my cards. I get the same response from this Justin Cooper. It’s always the same generated email. Complete fraud and will steal your items with no intention of paying back. DO NOT USE this company. Scam, scam, scam!!!

I redeemed a $50 unused gift card that had a receipt with GC Primo . My reference number is PRIMO-709C22-56D7. My gift card balance was deducted immediately, but after 7 business days I still had no payment. Justin Cooper, the Operations Manager, was the only person I could communicate with, yet he repeatedly admitted he could not tell me where my redemption was in the process, could not verify that anyone had worked on my case, could not explain why I never received the promised status updates, and could not communicate directly with the team handling my funds. I was also told the disputes team would contact me directly, but that never happened. Based on my documented experience, I cannot recommend GC Primo to anyone seeking a reliable gift card redemption service.

This is a complete scam. I have been waiting for five days. I have contacted them numerous times and still no response. I also asked if I can chat with a supervisor they over and over state that someone will be entering the live chat and no one does . I sold them $100 gift card to Amazon and when I check my car today something just told me to do it now it has a zero balance. This is unacceptable and I will find a way to file a report against it, but anyone trying to do anything with them. It is a total scam.

The website claims that most payouts will be sent out in under 8 hours with some taking up to 5 days depending on the amount on the gift card and the issuer. I asked their ai bot about my card and it assured me that because it was a Mastercard prepaid card and it was for $100 that I would for certain get my payment in under 8 hours… once their team got back to work… so 24 hours later still hasn’t moved passed received…. So I look at the cards total because I’m getting suspicious and sure enough I only had 4 cents left in the card and all the money had been spent at one location, a tri tip restaurant Monterey California just a couple hours after I submitted it to gc primo. Today’s day five I just checked the status for my reference number PRIMO-51AF80-ACAD and it still is on the first step… received. So they haven’t even looked at it yet? Liars! Absolute scam! Do not do business with this sight or your money will just disappear like it did for all the other reviewers on trust pilot. PRIMO-51AF80-ACAD

PRIMO-68F257-082B it's been a month nothing still no payment

Now 21+ days, still absolutely nothing but chat bot runaround and "humans" (Justin Cooper) who do not respond in any capacity. If I read "this will be resolved today" my head is going to pop. Can't wait for them to reply saying that there was nothing on the card as I have irrefutable proof there was $300 and it was cleaned out within minutes BY THEM on July 6th. Don't waste your time or give these scammers anything more than what they've already stolen. PRIMO-724F6A-8F03

Reference number PRIMO-C0C503-99FA I had a $500 Macys gift card that they offered me $460 for over 3 weeks ago. I submitted everything as requested, even the receipt, which should have helped move the process along faster. They took my balance to $0 immediately after submission. I have attempted to contact customer service multiple times but only received an email back once letting me know that my issue was being transferred to the appropriate team and that they would be in touch soon. I still have not been paid or had anyone else reach out to me. Where is my money????

18 days no payment this is a scam never use this