Premier Garage DoorsReviews of garagedoorsrepairus.com

Update #3. Still waiting for the garage door to get fixed. They don't return calls. Work is horrible. Did damage to the frame of my garage door. Didn't put in the right door to begin with. Which caused more damage. Did drop off the right track. But is still laying on my garage floor. Which was dropped off over 3 weeks ago. I can stick my hand outside from around the damage they did to the house frame. I had to put plastic over the door on the outside because of the air and yes the snow blowing through it. And the list goes on with the damages. Yes I have a lawyer in this. I will never talk good of this company. They even forcefully asked to take down bad reviews and I will not. This company is horrible and do nothing but lie. I will keep updating these bad reviews until this is corrected. Been dealing with this since I got the door in May 2025

If you’re looking for a garage door company that actually shows up and does what they say they’re going to do, call Premier Garage Door. I had an old set of doors (25 years!) that sounded like a haunted house every time they opened, and they’d started reversing for no reason at all. I originally called them out for a repair, but after a solid inspection, I decided it was finally time for an upgrade. Here is why I’m giving them 5 stars: • Tough as nails: A crew of four showed up just a few days later. It was freezing outside, but they didn’t miss a beat and had the whole thing swapped out in 4.5 hours. • Total Respect for my Gear: My garage is my woodshop, which means it’s full of heavy equipment, lumber racks, and a snowblower. The guys moved everything out of the way carefully and—get this—put every single thing back in its place before they left. You don't see that kind of service much anymore. • The Results: The new doors are a perfect color match, and the best part? They are completely silent. Friendly, professional, and hardworking. Honestly, I couldn't be happier. If you’re on the fence, just give them a call."

This "company" is a scam - please avoid and save your self the moneys and hassles. They installed the motor that is not working several days later and have refused to return to fix it. They are also way overpriced and falsely advertise lifetime warranty.

I received a call from the Premier technician letting me know he was at my home. When he called I was 1 block from my house. Jaylen, the technician asked me if he could park in my driveway. As I was driving to my home I could see he was already in my driveway. I told him yes. He walked into the garage, lifted the garage door about 1/3 of the way up and said my springs were bad. The springs should be able to hold the door up by itself at this point which was not happening according to the technician. He then told me that since my springs are bad the motor should be replaced. He then asked for a fan and bottled water. I asked him for pricing and told him I don’t have bottled water. I did turn the fan on in the garage. I did get him a glass of ice water. He went to his truck and a few minutes later wanted to know if he could come into my home instead of discussing pricing on the back porch. He said he was hot. The pricing for the springs and motor were approximately $2,000. I told him that he didn’t even get up on the ladder to look at the springs or the motor so how does he know they are bad. He also did not bother to look at the sensors. The company I work for installs and repairs dock doors. I called my boss/owner to ask him if this pricing was reasonable. He told me definitely not and they are way overpriced. The technician came down $50 on pricing but that was it. I told him no thanks and paid him the service call fee. I had parked across the street so he could get in/out of my driveway. When I told him no thanks and I started walking to my car and told him where I was going and he asked me if I wanted him to move his truck. The lack of common sense, over pricing – no – gouging, lack of preparation as far not bringing his own fan and drinks is not conducive to a good customer relationship as far as I am concerned. I used Premier in the past and it was a good experience. Not any more. My boss had his service manager come to my home and made an adjustment on the motor for the up and down movement and the door is working properly. Bad move on Premier’s part. No recommendation and I will make it a point to tell everyone about this. I guess repeat business and a good recommendation does not concern them. Just not in their DNA. Now I know why they are not with the BBB. Be careful who you are trying to scam with over pricing - all women are not easy targets.