Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
206 reviews
ganasauto.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ganas, we understand that purchasing a car is a significant decision, that's why we are committed to making the process as simple, straightforward and satisfying for you as possible. With high quality vehicles, exceptional customer service and affordable financing, at Ganas we have all you need to purchase your car.
ganasauto.com (ganasauto.com) has 206 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 39 reviews with 1 star · Clear filters
Dimple y sencillamente me vendieron un carro que no sirve
By Ligia C.
Response from ganasauto.com· May 2, 2022
¡Hola Ligia! We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (855) 452-4806 and we'd be happy to help you out.
I made a deal on a 2015 gmc sierra with 43782 miles when i got truck delivered 4 days later. The truck had 120000 miles. When i told the sales lady she said management did not want to respond.
By Edgar Ruiz C.
Response from ganasauto.com· Apr 29, 2022
Hi Edgar! We're so sorry to know that your experience didn't meet your expectative. We want to follow up the situation to find a proper solution. Please, give us a call to (855) 452-4806.
They sold me a bad
By Enrique R.
Response from ganasauto.com· Apr 28, 2022
Hello Enrique! We're sorry to hear your experience was less than 5-stars. If you're open to discuss your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
I told the sales person to only give me quotes for monthly payments not weekly we agreed upon one amount but because I had been there so long I was tired and hungry with I signed the papers I didn't realize the payments changed and yes that's my fault. They refused to honor what was on the paper we negotiated lesson learned. I will never purchase another vehicle from them.
By Trina
Response from ganasauto.com· Apr 7, 2022
Hello Trina. We're really sorry to know that your experiences was less than 5-stars. If you’re open to discussing your experience further, please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
Worst decision of my life. I wished I never leased a car with Ganas auto. Horrible services
By Shanee H.
Response from ganasauto.com· Apr 7, 2022
Hello Shanee, we're sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Please feel free to contact us at (855) 452-4806 and we will be more than happy to assist you.
Bought my truck in November ... It broke down 3 days after they took a whole month to fix it got it back in December ... Then my truck was still not fixed and was doing the same mechanical issues ... But threw the whole process they wanted their payment but could help me get in to a lender car or help with the fact i was not happy with the vehicle and wanted to trade it in for something in working conditions... They fail to do that and so i failed to pay my payments because i was spending more money on uber since the truck was unsafe for me to drive or have my kids in it. Up to this day they have not helped .. They repo the car cuz i didn't pay 1 month .. I lost 4 thousand dollars for nothing .... I was better off buying a truck from alameda street then from this place ... They have unreliable vehicles and DONT BUY A CAR FROM GANAS THEY JUST SCAM YOU AND GIVE U no working CAR ...
By Ismelda S.
Response from ganasauto.com· Apr 1, 2022
Hi Ismelda! We're really sorry to know the situation that you have been going through. We'd like to give the proper assistance on the situation, so please give us a call to the (855) 452-4806.
They ripped me off, they have very rude staff overall including the manager. They sell lemon cars to people. They are a horrible dealer. Would never go there again or recommend this to someone. They SUCK!!!!
By Yolanda
Response from ganasauto.com· Mar 24, 2022
Hi Yolanda! We apologize about the experience you had. It's our priority to make you feel comfortable with the process an the service. Please feel free to contact us at (855) 452-4806 to assist you.
