Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
128 reviews
Game VaultSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Game Vault (gamevault999.com) has 128 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 104 reviews with 1 star · Clear filters
I advise and recommend anyone and everyone not to download this casino to your phone. I repeat do not download this casino to your phone. I have been ripped off for too long to allow this scammer to continue to take take and take never giving customers a opportunity to win at any point
By Quatrell K.
I bought an oculus quest 2. Had problems right out of the box. I brought it back. They claimed it was fixed, fyi, it was not. Still does the same things. Shuts off, won't download games, this place sucks. Save your money and buy new. Do not shop at game vault. I tried returning this item, but they won't do returns. Of course they won't once they have your money they won't give it back. They will give u $200 in store credit crap. They still have your money.
By DJ E.
I was not refunded and they stole my money. Victory Royale on facebook
By Liz N.
I see most of the reviews are the same. I have also noticed winnings are not fully paid out. So if you win 5.00 it will Pay like $3 and so on and this happens alot. Same with hitting big wins it will freeze up or glitch and switch the prize. I brought to my agents attention and he did not offer any kind of free play for all the lost money thay shouldn't have been lost. If I loose I loose but when I win , not all the money is given. Was very much enjoying but now I'm disappointed . What ever happened to honesty and loyalty. Smhhh
By Jennifer H.
The absolute worst. From disappeared bonus’s to money dissapearing when you’re spinning. Do NOT play here. Have screenshots for proof.
By Jimbo
I won 66 dollars through Julia Hathaway on Facebook messenger and she WILLNOT CASH ME OUT. WHAT DO I DO
By Todd A.
At 1st it was ok. But then I noticed little things that categorize as just cheating... 1. I noticed that i dont win until i have lost a good amount of money.. 2. The reels on that golden wheel cheating ass game are forever skipping and jumping around so you dont win. My eyes did not deceive me. 3. Why does it always seem like........ I would have $20.00 and im playing $1.00 bets. I win $5.00 but, only get $24.00..isn't 20+5= $25.00. Noticed that a lot too. 4. Finally, I think these scammers need to be held accountable for stealing from people. I always wondered why all these casinos popped up out of nowhere... IF ANYONE DECIDES TO SOMEHOW FIND A LAWYER THAT WOULD AGREE WITH MOST OF THESE REVIEWS AND MAKE A CASE TO BUST THESE THIEVES,, COUNT ME IN. I DONT MIND LOSING TIME TO TIME. BUT ONLY IF ITS FAIR. I HATE CHEATERS AND PEOPLE WHO SCAM PEOPLE. I WASTED A LOT OF MONEY ON THESE GAMES AND I SEE IM NOT THE ONLY ONE! THANK YOU ALL FOR YOUR STORIES! REALLY HELPS!
By Brandon J. M.
Game vault games are set up especially on the GOLDEN WHEEL it's sad how it clearly changes to make sure u don't get what u clearly should have won. It should be against the law for this kind of platform to out right in front no shame just switch your spins and Put whatever they want down that's not what you would have won! Hope that makes sense but if u know u know!!
By Vanessa K.
